Michael de Jesus Email
Vice President @ Focus Support Associates
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Michael de Jesus Location
- Valenzuela, NCR, PH
Michael de Jesus Work
- 2018 -now Vice President @
- 2014 -2017 AVP - Service Delivery @
- 2013 -2014 Vice President - Operations @
- 2008 -2010 Director of Operations @ Advanced Contact Solutions, Inc.
- 2008 -2008 Senior Program Manager @ Advanced Contact Solutions, Inc.
Michael de Jesus Education
- Emilio Aguinaldo College
Bachelor of Science (BS) (Occupational Therapy/Therapist)
1994-1999
Michael de Jesus Skills
- Workforce Management
- Customer Service
- Customer Support
- Workforce Planning
- Business Process
- Quality Assurance
- Operations Management
- BPO
- Call Centers
- Management
- Employee Engagement
- Service Delivery
- Performance Management
- Outsourcing
- Vendor Management
- Leadership
- Business Process Outsourcing
- Contact Centers
- CRM
- Process Improvement
- Team Management
Michael de Jesus Summary
- Michael de Jesus, based in Valenzuela, NCR, PH, is currently a Vice President at Focus Support Associates. Michael de Jesus brings experience from previous roles at Sutherland, Sitel and Advanced Contact Solutions, Inc.. Michael de Jesus holds a 1994 - 1999 Bachelor of Science (BS) in Occupational Therapy/Therapist @ Emilio Aguinaldo College. With a robust skill set that includes Workforce Management, Customer Service, Customer Support, Workforce Planning, Business Process and more. Michael de Jesus has 1 emails on RocketReach.
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