Floatbot Information

Floatbot.AI is one of the most comprehensive and trusted AI Agent platforms (human-in-the-loop), helping enterprises automate customer interactions, operations, workflows and employee enablement across voice, chat, email, and SMS Operationally-native to regulated environments, Floatbot.AI serves organizations across insurance, collections, banking, healthcare and customer experience, where compliance, accuracy, and operational control are central to daily operations Platform brings together AI Agents, AI Workspace, and AI Workflows to support customer-facing workflows, employee productivity, and back-end operations from an enterprise AI platform Trusted by 300+ enterprises worldwide, Floatbot.AI integrates with CCaaS platforms, CRM and ERP systems, knowledge bases, enterprise applications, telephony providers, payment gateways and business-critical technologies Industry Recognitions: -Recognized as a Core Performing provider by CMP Research Prism across Conversational Voice AI (IVA), Chatbot/Virtual Agent, & Real-Time Agent Assist categories -Selected among the Top 10 Insurtechs and recognized as a Guidewire Insurtech Vanguard -Chosen among the Top 5 finalists to pitch at the Guidewire Insurtech Vanguards Pitch Competition -Recognized in the Winner's Circle for Pharmacy category at HIMSS25. Also named as finalist in the Hospital Systems, Payers & Retail categories What Powers Floatbot.AI: -Enterprise low-code/no-code AI Agent platform for rapid deployment -Omnichannel AI Agents across voice, chat, email, and SMS with shared context -Human-like conversations with advanced interruption handling and near-zero hallucinations -RAG-powered enterprise knowledge search, analytics, and reporting -Privately hosted, industry-tuned LLMs and speech models with an enterprise-grade agentic framework -Multilingual AI Agents supporting 100+ languages -Enterprise-grade security, authentication, & seamless human handoff with Agent Assistance Connect with us to learn more.