Faneuil Inc Information

For over 30 years, we've been transforming customer experience in the utilities, government, and healthcare industries. Now, as part of the Continuum Global Solutions family since 2023, we have even more resources to fuel our innovation. Imagine a team of 14,000 passionate people, empowered by a growing AI tech stack, ready to elevate your customer experience. We specialize in transforming CX across all channels – from customer service automation, voice and chat to social media and AI. Our global network of highly-trained specialists can seamlessly integrate into your existing setup, or we can create a custom solution for you, and rapidly scale within days. We're obsessed with building brand loyalty, so our team isn't just skilled, they're also compassionate and fiercely dedicated to your brand.