2014 -
2017 Director of Wfm, Reporting, and Analytics @
2009 -
2014 Director Resource Planning @
2005 -
2009 Senior Director National Command Center @
2003 -
2005 Director of National Mission Control @
2001 -
2003 Business Planning Manager @
1999 -
2001 Director National Mission Control @
now Manager, National Call Management Team @
now Process Engineer @
now Project Manager @
Dan Bower Education
Nova Southeastern University
Bachelor of Science (Management)
Dan Bower Skills
Scheduling
Team Leadership
Leadership Development
Management Consulting
Partner Relationship Management
Sales
Request for Proposal (RFP)
Reporting
Staffing Plans
Client Relations
Project Management
Process Engineering
Creative Solutions
Workforce Management
Call Center
Vendor Management
Customer Experience
Process Improvement
Outsourcing
BPO
Change Management
Operations Management
Program Management
Cross-functional Team Leadership
Business Process Improvement
Contact Centers
Telecommunications
Customer Satisfaction
Business Analysis
Performance Management
Call Centers
Leadership
Management
Forecasting
Team Building
Business Process Outsourcing (BPO)
Coaching
Great Personality
Training
Dan Bower Summary
Dan Bower, based in Denver, CO, US, is currently a Vice President Workforce Management at Faneuil Inc. Dan Bower brings experience from previous roles at Nice Systems, Comcast, Kaiser Permanente and Xerox. Dan Bower holds a Bachelor of Science in Management @ Nova Southeastern University. With a robust skill set that includes Scheduling, Team Leadership, Leadership Development, Management Consulting, Partner Relationship Management and more. Dan Bower has 3 emails and 4 mobile phone numbers on RocketReach.
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