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Fair Trade Outsourcing™ completes four types of work, namely customer engagement, data entry and acquisition, help desk and tech support, and back-office support. Our balanced and holistic approach to managing an offshore delivery center creates a positive work environment. Thus, our agents produce outperforming results for our clients, namely greater accuracy, higher first contact resolution rate, and lower absenteeism and attrition rates. Visit our socials and Jobs portal: https://linktr.ee/fairtradeoutsourcing

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Fair Trade Outsourcing Questions

Jon Kaplan is the Chief Learning Officer of Fair Trade Outsourcing.

220 people are employed at Fair Trade Outsourcing.

Fair Trade Outsourcing is based in Philadelphia, Pennsylvania.

The NAICS codes for Fair Trade Outsourcing are [541, 54161, 54, 561, 56, 5416, 541611].

The SIC codes for Fair Trade Outsourcing are [874, 87].

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