2024 -
now Head of Post-Sale Services (Director-level) @
2021 -
2024 Director of Customer Support @
2019 -
2021 Manager of Customer Support @
2018 -
2019 Customer Support Specialist @
2017 -
2018 IT Help Desk Technician @
2014 -
2017 Software Implementation Specialist @
2014 -
2014 Statistics Stringer @
Ethan Day Education
The Ohio State University 2010
-
2014
New Philadelphia High School 2006
-
2010
Ethan Day Skills
Business Strategy
Customer Retention
Customer Experience
Customer Journey Mapping
Chargebee
Operational Excellence
Cross-functional Team Leadership
Customer Satisfaction
Business Metrics
Gainsight
Microsoft Power Query
REST APIs
Postman API
Professional Services
Azure Active Directory
Google Sheets
Google Docs
Zoom
Strategic Planning
Software as a Service (SaaS)
Salesforce.com
Zendesk
Social Media
Reporting & Analysis
Writing
Video Production
Copy Editing
Journalism
AP Style
Editing
Proofreading
Creative Writing
News Writing
Copywriting
Photography
Multimedia
Social Networking
Final Cut Pro
Microsoft Office
Microsoft Excel
Microsoft Word
Photoshop
PowerPoint
Sisense
SQL
Storytelling
Interviews
Customer Service
New Media
CMMS
Management
Leadership
Microsoft Power BI
Analytical Skills
Data Analysis
Ethan Day Summary
Ethan Day, based in Mount Vernon, OH, US, is currently a Head of Post-Sale Services (Director-level) at SimpleConsign. Ethan Day brings experience from previous roles at FMX and Kimball Midwest. Ethan Day holds a 2010 - 2014 The Ohio State University. With a robust skill set that includes Business Strategy, Customer Retention, Customer Experience, Customer Journey Mapping, Chargebee and more. Ethan Day has 2 emails and 1 mobile phone numbers on RocketReach.
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