Ethan Day Email & Phone Number
Director of Customer Support @ Assembly Software
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Ethan Day Location
- Mount Vernon, OH, US
Ethan Day Work
- Director of Customer Support @ (September 2026 - Present)
- Director of Post-Sale Services @ SimpleConsign (January 2024 - September 2026)
- Director of Customer Support @ (August 2021 - January 2024)
- Manager of Customer Support @ (June 2019 - August 2021)
- Customer Support Specialist @ (September 2018 - May 2019)
- IT Help Desk Technician @ (April 2017 - August 2018)
- Software Implementation Specialist @ (December 2014 - April 2017)
- Statistics Stringer @ (April 2014 - September 2014)
Ethan Day Education
- The Ohio State University
Bachelor's Degree (Journalism)
2010-2014 - New Philadelphia High School 2006-2010
Ethan Day Skills
- Business Strategy
- Customer Retention
- Customer Experience
- Customer Journey Mapping
- Chargebee
- Operational Excellence
- Cross-functional Team Leadership
- Customer Satisfaction
- Business Metrics
- Gainsight
- Microsoft Power Query
- REST APIs
- Postman API
- Professional Services
- Azure Active Directory
- Google Sheets
- Google Docs
- Zoom
- Strategic Planning
- Software as a Service (SaaS)
- Salesforce.com
- Zendesk
- Social Media
- Reporting & Analysis
- Writing
- Video Production
- Copy Editing
- Journalism
- AP Style
- Editing
- Proofreading
- Creative Writing
- News Writing
- Copywriting
- Photography
- Multimedia
- Social Networking
- Final Cut Pro
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Photoshop
- PowerPoint
- Sisense
- SQL
- Storytelling
- Interviews
- Customer Service
- New Media
- CMMS
- Management
- Leadership
- Microsoft Power BI
- Analytical Skills
- Data Analysis
- AI-Driven Customer Support
- Artificial Intelligence (AI)
- Automation
- Budget Management
- Business-to-Business (B2B)
- Capacity Planning
- Chatbot Development
- Coaching
- Cross-Functional Collaboration
- Cross-Selling
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Customer Retention Strategy
- Data-driven Decision Making
- DocuSign
- Generative AI
- Intercom Fin
- Jira
- Knowledge Base
- M&A Integration
- Operations Management
- P&L Results
- Planning Budgeting & Forecasting
- Playbook
- Post-Sale Operations Leadership
- Presentations
- Project Management
- Upselling
Ethan Day Summary
- Ethan Day, based in Mount Vernon, OH, US, is currently a Director of Customer Support at Assembly Software. Ethan Day brings experience from previous roles at SimpleConsign and FMX. Ethan Day holds a 2010 - 2014 Bachelor's Degree in Journalism @ The Ohio State University. With a robust skill set that includes Business Strategy, Customer Retention, Customer Experience, Customer Journey Mapping, Chargebee and more. Ethan Day has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Assembly Software Employees
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Rich Williamson
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Stephen Burlingame
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Rudder Pearce
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Michael Popa
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Charles Hogarth
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Diana Curcio
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Aaron Ball
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Allison Ford
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East Quogue, NY, US
Julie Butler
Director, Product Management Analytics and Solution Delivery
Greenville, SC, US
Scott McNabb
Chief Revenue Officer (CRO)
Atlanta, GA, US
Ethan Day
Director of Customer Support
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Jeanny Collazo
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Miami, FL, US
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