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Eric Harkness Location
Tucson, AZ, US
Eric Harkness Work
2013 -now Technical Writer II @
2010 -2013 Senior Information Developer for IBM @
2009 -2010 Lead Information Developer for HP @ Systems Documentation, Inc.
2008 -2009 Information Developer for IBM @ Systems Documentation, Inc.
2005 -2008 Information Developer @
2004 -2005 Information Developer for IBM @
2002 -2004 Technical Writer @ Universal Avionics Systems Corporation
2002 -2002 Plant Operator @ Pima County Government
2000 -2001 Technical Writer @
1999 -2000 Buyer @
1993 -1998 Staff Training Specialist @ General Physics Corporation
1984 -1993 Petty Officer First Class @
Eric Harkness Education
Saint Leo University
Bachelor of Arts Degree (Accounting)
2001-2007
Winter Park High School 1980-1983
Eric Harkness Skills
FrameMaker
DITA
Adobe Acrobat
Visio
Documentation
SGML
Lotus Notes
Computer Hardware
Technical Writing
FrontPage
HTML
XML
Editing
Desktop Publishing
Microsoft Office
Customer Relations
Scheduling
Employee Relations
Technical Documentation
Navy
Automotive
Content Management
Technical Training
Manuals
SharePoint
Information Architecture
Software Documentation
SnagIt
Technical Communication
Customer Service
Process Scheduler
Project Management
Content Development
Document Management
Captivate
Veterans
Training
Agile Methodologies
Project Planning
Process Improvement
MadCap Flare
DITA XML
JSON
API Documentation
REST APIs
Git
Eric Harkness Summary
Eric Harkness, based in Tucson, AZ, US, is currently a Technical Writer II at Komatsu. Eric Harkness brings experience from previous roles at Computer Task Group, Systems Documentation, Inc. and IBM Corporation. Eric Harkness holds a 2001 - 2007 Bachelor of Arts Degree in Accounting @ Saint Leo University. With a robust skill set that includes FrameMaker, DITA, Adobe Acrobat, Visio, Documentation and more. Eric Harkness has 4 emails and 1 mobile phone numbers on RocketReach.
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