Emma Wilson Email
Customer and Client Operations Director @ NewDay
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Emma Wilson Location
- Leeds, GB
Emma Wilson Work
- 2025 -now Customer and Client Operations Director @
- 2024 -now Director - Customer Contact Centers @
- 2017 -2024 Collections and supplier management @
- 2016 -2017 Chief Operations Officer @
- 2015 -2017 Operations Director @
- 2014 -2015 Head of Operations- Investment @
- 2011 -2014 Operations Manager - UK @
- 2008 -2011 Head of Site Leeds @
- 2006 -2008 Client Relationship Manager @ Newman and Company Ltd
- 2003 -2006 Collections team leader @ Newman and Company Ltd
- 2001 -2002 Collections Agent @ Newman and Company Ltd
- 1999 -2000 Collections Agent @
Emma Wilson Skills
- Collections
- Trace
- Client Liaison
- Change Management
- Manage Client Relationships
- Client Presentation
- Commercial Litigation
- commercial collections
- People Skills
- People Development
- Operational Due Diligence
- Operational Excellence
- Information Security
- Performance Management
- Performance Improvement
- Credit Management
- Debt Management
- CRM
- Debt Settlement
- Outsourcing
- Call Centers
- Human Resources
- Leadership
- Credit Cards
- Management
- Business Development
- Contact Centers
- Workforce Management
- Risk Management
- BPO
- Team Management
- Relationship Management
- Financial Services
- Credit Risk
- Operations
Emma Wilson Summary
- Emma Wilson, based in Leeds, GB, is currently a Customer and Client Operations Director at NewDay. Emma Wilson brings experience from previous roles at NewDay and Akinika. With a robust skill set that includes Collections, Trace, Client Liaison, Change Management, Manage Client Relationships and more. Emma Wilson has 2 emails on RocketReach.
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