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Emma Wilson Location
Leeds, GB
Emma Wilson Work
Customer and Client Operations Director @ (December 2025 - Present)
Collections and supplier management @ (August 2017 - January 2024)
Chief Operations Officer @ (November 2016 - July 2017)
Operations Director @ (August 2015 - July 2017)
Head of Operations- Investment @ (April 2014 - August 2015)
Operations Manager - UK @ the lewis group limited (November 2011 - May 2014)
Head of Site Leeds @ (August 2008 - October 2011)
Client Relationship Manager @ Newman and Company Ltd (January 2006 - January 2008)
Collections team leader @ Newman and Company Ltd (December 2003 - January 2006)
Collections Agent @ Newman and Company Ltd (January 2001 - January 2002)
Collections Agent @ (January 1999 - January 2000)
Emma Wilson Skills
BPO
Business Development
CRM
Call Centers
Change Management
Client Liaison
Client Presentation
Collections
Commercial Litigation
Contact Centers
Credit Cards
Credit Management
Credit Risk
Debt Management
Debt Settlement
Financial Services
Human Resources
Information Security
Leadership
Manage Client Relationships
Management
Operational Due Diligence
Operational Excellence
Outsourcing
People Development
People Skills
Performance Improvement
Performance Management
Relationship Management
Risk Management
Team Management
Trace
Workforce Management
commercial collections
Operations
Emma Wilson Summary
Emma Wilson, based in Leeds, GB, is currently a Customer and Client Operations Director at NewDay. Emma Wilson brings experience from previous roles at NewDay, Akinika and Hoist Finance. With a robust skill set that includes BPO, Business Development, CRM, Call Centers, Change Management and more. Emma Wilson has 2 emails on RocketReach.
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