Vice President of Engagement Centers @ (January 2023 - September 2023)
Delivery Lead @ (June 2021 - January 2023)
Senior Consultant @ (December 2020 - June 2021)
Consultant @ (January 2018 - December 2020)
Senior Operations Manager @ (September 2016 - January 2018)
Operations Manager @ (July 2016 - September 2016)
Senior Team Manager @ (June 2015 - June 2016)
Team Manager @ (August 2011 - December 2014)
Drew Lambert Education
Rock Valley College
(Business Administration and Management, General)
2008-2010
Drew Lambert Skills
Problem Solving
Strategy
Business Strategy
Continuous Improvement
Performance Management
Project Management
KPI Reporting
Strategic Planning
Analytical Skills
Business Development
Team Performance
Key Performance Indicators
Contact Center Operations
Contact Center Management
Succession Planning
Account Management
Change Management
Customer Service
Management
Team Building
Team Leadership
Leadership Development
Leadership
Business Process Improvement
Business Analysis
Business Operations
Coaching & Mentoring
Performance Improvement
Contact Centers
Data Analysis
Process Improvement
Drew Lambert Summary
Drew Lambert, based in Fort Myers, FL, US, is currently a Sr. Manager Healthcare Managed Services at Pivot Point Consulting. Drew Lambert brings experience from previous roles at Insite Managed Solutions. Drew Lambert holds a 2008 - 2010 Rock Valley College. With a robust skill set that includes Problem Solving, Strategy, Business Strategy, Continuous Improvement, Performance Management and more. Drew Lambert has 2 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Drew Lambert?
Find contact details for 700 million professionals.
Search
Top Pivot Point Consulting, a Vaco Company Employees