Domingos Lao Email
Chief Concierge @ Grand Lisboa Palace
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Domingos Lao Location
- Macau
Domingos Lao Work
- Chief Concierge @ (April 2025 - Present)
- Divemaster @ (July 2017 - Present)
- Assistant Chief Conciege @ (January 2021 - March 2025)
- Assistant Human Resources Manager @ (February 2019 - December 2020)
- Seasonal Reception and Concierge @ (November 2017 - April 2018)
- Assistant Chief Concierge and Assistant Human Resources Manager @ (May 2012 - April 2017)
- Duty Supervisor of Customer Service and Operation @ (May 2011 - January 2012)
- Guest Service and Concierge Team Leader - Elite Sector @ (August 2010 - May 2011)
- Trainee - SEAC @ (February 2009 - July 2009)
- In-Flight Services Officer (Operation) @ (June 2007 - December 2008)
Domingos Lao Education
- Universidade de Macau / University of Macau / 澳門大學
Postgraduate ((FBA) Hospitality Management)
2011-2012 - Institute for Tourism Studies
Bachelor (Heritage Management)
2006-2011 - IATA Training
Diploma of Travel and Tourism (Aviation Training)
2009-2010
Domingos Lao Skills
- Customer Relations
- Marketing Communications
- Marketing Management
- Graphic Design
- Microsoft Office
- Excel
- Customer Service
- Hospitality
- Abacus
- Opera
- MizziSoft
- FCS eConnect
- FCS eConcierge
- Baggage Handling Systems
- Management
- Microsoft Excel
- Rooms Division
- Leadership
- Pre-opening
- MICROS
- Resorts
- Pre Opening
Domingos Lao Summary
- Domingos Lao, based in Macau, is currently a Chief Concierge at Grand Lisboa Palace. Domingos Lao brings experience from previous roles at PADI, Grand Lisboa Palace, MTR Railway Operations (Macau) Company Limited (MTR (Macau)) and Kakslauttanen Arctic Resort. Domingos Lao holds a 2011 - 2012 Postgraduate in (FBA) Hospitality Management @ Universidade de Macau / University of Macau / 澳門大學. With a robust skill set that includes Customer Relations, Marketing Communications, Marketing Management, Graphic Design, Microsoft Office and more. Domingos Lao has 1 emails on RocketReach.
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