Dirk Schaefer Email
Manager - EMEA and APAC Partner Program Mgmt. Global Strategic Partnerships @ RingCentral
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Dirk Schaefer Location
- Ashbourne, GB
Dirk Schaefer Work
- Manager - EMEA and APAC Partner Program Mgmt. Global Strategic Partnerships @ (September 2022 - Present)
- Senior Program Manager - Global Support Programs @ (February 2022 - Present)
- Senior Project Manager - EMEA Customer Resolution @ (July 2020 - February 2022)
- Head of UC Product Management @ (June 2019 - July 2020)
- Head of UC Product Management @ (November 2018 - June 2019)
- Operations Manager UC Tech Support (T3) @ (February 2017 - November 2018)
- Operations Manager (Tech Support) @ (October 2009 - February 2017)
- Development Services Mgr. Integr. Solutions @ (June 2007 - March 2009)
- Proj. Mgr. MS-Implementations @ (April 2006 - May 2007)
- Project Manager @ (April 2001 - March 2006)
- Operations Manager @ (June 1999 - April 2001)
- Service Desk Manager @ (June 1995 - May 1999)
Dirk Schaefer Education
- Elektronik- und Luftfahrtgeräte GmbH Bonn
Informationselektroniker (Information Technology)
1992-1994 - Military Academy
Telecoms Engineer (Military Telecommunications)
1989-1989 - BBS VEB Förderanlagen- und Kranbau Köthen
Civil Engineering Technology/Technician
1986-1988 - POS-Köthen/Klepzig
Mathematics (Physics, Geography, Biology, Chemistry)
1976-1986
Dirk Schaefer Skills
- Avaya
- Avaya Products
- Avaya Technologies
- Business Transformation
- Call Centers
- Change Management
- Contact Centers
- Customer Relationship Management (CRM)
- Data Center
- IP
- IT Outsourcing
- IT Service Management
- ITIL
- IVR
- Infrastructure
- Internet Protocol (IP)
- Managed Services
- Management
- Market Research
- Networking
- Outsourcing
- P&L Management
- PRINCE2
- Performance Management
- Product Development
- Product Management
- Professional Services
- Program Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Resource Management
- SLA
- Servers
- Service Delivery
- Service Desk
- Service Management
- Stakeholder Management
- Telecommunications
- Telephony
- Training & Development
- Unified Communications
- VMware
- Vendor Management
- VoIP
- Voice over IP (VoIP)
Dirk Schaefer Summary
- Dirk Schaefer, based in Ashbourne, GB, is currently a Manager - EMEA and APAC Partner Program Mgmt. Global Strategic Partnerships at RingCentral. Dirk Schaefer brings experience from previous roles at RingCentral, Allvotec and Daisy Group. Dirk Schaefer holds a 1992 - 1994 Informationselektroniker in Information Technology @ Elektronik- und Luftfahrtgeräte GmbH Bonn. With a robust skill set that includes Avaya, Avaya Products, Avaya Technologies, Business Transformation, Call Centers and more. Dirk Schaefer has 2 emails on RocketReach.
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