Diego Roa Email & Phone Number
Sr. Customer Success Manager @ Palo Alto Networks
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Diego Roa Location
- Redwood City, CA, US
Diego Roa Work
- Sr. Customer Success Manager @ (May 2021 - Present)
- Customer Success Manager @ (October 2018 - May 2021)
- Technical Account Manager @ (October 2017 - October 2018)
- Product Support Engineer @ (October 2015 - October 2017)
- Sales Engineer @ (March 2011 - July 2015)
- Business Analyst @ (January 2004 - November 2004)
- Systems Engineer @ Priority Call Management (March 1998 - June 2002)
- Systems Engineer @ (January 1997 - January 1998)
- Sales Support Engineer @ (January 1995 - January 1997)
- Marketing Coordinator @ (January 1993 - January 1994)
- Sales Support Engineer @ (January 1988 - January 1992)
Diego Roa Education
- Duke University - The Fuqua School of Business
MBA (Global Management)
2001-2003 - University of California, Berkeley
Certification (Network Technologies)
1999-1999 - University of California, Berkeley
Certification (Business Administration)
1996-1996 - Universidad de Los Andes
BS (Electrical Engineering)
1982-1987 - Colegio Mayor del Rosario
Diego Roa Skills
- LATAM
- Presentations
- Troubleshooting
- Business Case Preparation
- Business Case Development
- Establishing Relationships
- Communication
- English
- Spanish
- Technical Support
- Cross-functional Problem Solving
- Relationship Building
- Customer Service
- Product Demonstration
- Sales Engineering
- Post-Sales
- Data Analytics
- Telecommunications
- Problem Solving
- Forecasting
- VoIP
- Cloud Computing
- Business Development
- Channel Partners
- Direct Sales
- Go-to-market Strategy
- International Sales
- Leadership
- Managed Services
- Management
- Pre-sales
- SaaS
- Sales
- Sales Operations
- Unified Communications
- Wireless
- Software as a Service (SaaS)
- Voice over IP (VoIP)
- Wireless Technologies
- Anthropic Claude
- Artificial Intelligence (AI)
- Claude Code
- Software As A Service Saas
- TAM
- Support
- Operations
- Web Services
- Go To Market Strategy
- Pre Sales
- Services
- Integration
- Voice Over Ip Voip
- Software as a Service
- Voice Over Ip
Diego Roa Summary
- Diego Roa, based in Redwood City, CA, US, is currently a Sr. Customer Success Manager at Palo Alto Networks. Diego Roa brings experience from previous roles at Imperva and VSS Monitoring. Diego Roa holds a 2001 - 2003 MBA in Global Management @ Duke University - The Fuqua School of Business. With a robust skill set that includes LATAM, Presentations, Troubleshooting, Business Case Preparation, Business Case Development and more. Diego Roa has 2 emails and 2 mobile phone numbers on RocketReach.
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