We are the German market leader for AI in hotel guest communication. 1,500+ hotels, from well-known chains to family-run properties, rely on DialogShift every day. DialogShift develops one Hospitality AI for your entire guest communication: hotel-specific knowledge that answers guest questions around the clock in 120+ languages, in chat (website, WhatsApp, social media), by email, on the phone, and through perfectly timed journey messages via WhatsApp and SMS. Chat AI, Email AI, Journey Messaging AI, Booking Agent AI and Phone AI increase your team's productivity, take routine work off their hands, and drive more direct bookings. So you have more time for what matters: your guests. And of course: Built on German data security and GDPR compliance.
| Website | http://www.dialogshift.com |
| Employees | 20 (14 on RocketReach) |
| Founded | 2018 |
| Address | Torstraße 201, Berlin, Berlin 10115, DE |
| Technologies |
JavaScript
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HTML
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PHP
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| Industry | IT Services and IT Consulting, Artificial Intelligence, Data and Analytics, Science and Engineering, Software, Information Technology, Messaging, Internet Services, Messaging and Telecommunications |
| Keywords | Guest Communication, Hotel Technology, Hospitality Technology, Artificial Intelligence, Hotel Software, Guest Experience, Hotel Automation, Ai Solutions, Hotel Operations, Hotel Management, Guest Services, Customer Service, Communication Platform, Conversational Ai, Automation Software, Messaging Platform, Digital Transformation, Saas |
| Competitors | LivePerson, Intercom, Zendesk Sell, Drift, Overseas Examinations Commission, tawk.to, Olark, Oracle, Manychat, Twilio +39 more (view full list) |
Looking for a particular DialogShift employee's phone or email?
Olga Heuser is the Co-Founder and CEO of DialogShift.
14 people are employed at DialogShift.
DialogShift is based in Berlin, Berlin.