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Dial AI builds Grace, an AI agent that handles customer service across voice, chat, email and SMS for utilities, municipalities, telecom and financial services. Grace connects to the billing and customer systems you already run, so she resolves requests rather than reading a script back. Routine work gets finished on the call. Everything else reaches your team with full context. You can find us handling customer inquiries worldwide.

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Marcus Dunn is the CTO of Dial AI.

9 people are employed at Dial AI.

Dial AI is based in Vancouver, British Columbia.

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