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Derek Bond Location
Buffalo, NY, US
Derek Bond Work
Head of Service Operations @ (January 2010 - Present)
Head of International Escalations @ BT Operate (January 2009 - Present)
Derek Bond Education
Webster University
Arts (Telecommunications)
2002-2004
City University
BSBA (Business)
1999-2001
Derek Bond Skills
Business Transformation
Change Management
Cloud Computing
Cloud Security
Cross-Cultural Communication Skills
Customer Escalation Management
Cybersecurity
Data Center
Escalation Resolution
IP
IT Service Management
ITIL
Information Security Awareness
MPLS
Managed Services
Project Delivery
Project Management
Service Delivery
Service Management
Telecommunications
Unified Communications
VoIP
WAN
Wide Area Network (WAN)
Microsoft Office
Training
Strategic Planning
Wide Area Network Wan
Wide Area Network
Derek Bond Summary
Derek Bond, based in Buffalo, NY, US, is currently a Head of Service Operations at BT Global Services. Derek Bond brings experience from previous roles at BT Operate. Derek Bond holds a 2002 - 2004 Arts in Telecommunications @ Webster University. With a robust skill set that includes Business Transformation, Change Management, Cloud Computing, Cloud Security, Cross-Cultural Communication Skills and more. Derek Bond has 1 emails and 2 mobile phone numbers on RocketReach.
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