2009 -
now Head of International Escalations @ BT Operate
Derek Bond Education
Webster University
Arts (Telecommunications)
2002
-
2004
City University
BSBA (Business)
1999
-
2001
Derek Bond Skills
Service Delivery
Change Management
Telecommunications
WAN
Service Management
Escalation Resolution
Customer Escalation Management
Managed Services
MPLS
ITIL
VoIP
Project Management
Business Transformation
Project Delivery
Unified Communications
IP
Data Center
Microsoft Office
Training
Strategic Planning
IT Service Management
Wide Area Network Wan
Wide Area Network
Derek Bond Summary
Derek Bond, based in Buffalo, NY, US, is currently a Head of Service Operations at BT Global Services. Derek Bond brings experience from previous roles at BT Operate. Derek Bond holds a 2002 - 2004 Arts in Telecommunications @ Webster University. With a robust skill set that includes Service Delivery, Change Management, Telecommunications, WAN, Service Management and more. Derek Bond has 1 emails and 2 mobile phone numbers on RocketReach.
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