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Dawn Proctor Location
Hendersonville, TN, US
Dawn Proctor Work
2025 -now Director Customer Experience @
2024 -2024 Director of Operations @
2021 -2024 Senior Director Of Operations @
2002 -2021 Director of Operations @
2002 -2021 Director of Operations @
1994 -2001 Director of Operations @
Dawn Proctor Skills
Written Communication
Corrective Actions
Communication
Interpersonal Skills
Business Process Outsourcing (BPO)
Continuous Improvement
Contact Center Operations
Customer Loyalty
Relationship Building
Strategic Thinking
Organization Skills
Project Management
Teamwork
Call Center Development
Contact Center Management
Client Relations
Problem Solving
Skip Tracing
Process Improvement
Credit
Operations Management
Team Building
Workforce Management
Call Center
Credit Cards
Call Centers
Customer Service
Training
Strategic Planning
Leadership
Coaching
Vendor Management
Forecasting
Customer Experience
Outsourcing
Executive Management
Accounts Receivable
Customer Satisfaction
Account Management
Time Management
Performance Management
Analysis
Management
Risk Management
Team Leadership
CRM
Business Analysis
Customer Retention
Business Process Improvement
Contact Centers
Dawn Proctor Summary
Dawn Proctor, based in Hendersonville, TN, US, is currently a Director Customer Experience at Alorica. Dawn Proctor brings experience from previous roles at ClearSource BPO, Alorica and West Corporation. With a robust skill set that includes Written Communication, Corrective Actions, Communication, Interpersonal Skills, Business Process Outsourcing (BPO) and more. Dawn Proctor has 2 emails and 1 mobile phone numbers on RocketReach.
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