Dawn Marshall Email & Phone Number
Sr. Community Manager, Customer Experience @ NICE
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Dawn Marshall Location
- Richmond, VA, US
Dawn Marshall Work
- 2021 - now Sr. Community Manager, Customer Experience @
- 2018 - 2019 Global Online Community and Social Support Manager @
- 2016 - 2018 Community Manager - Online Support @
- 2015 - 2016 Knowledge Base Engineer and Tech Writer @
- 2014 - 2015 Business Representative I @
- 2011 - 2014 Service Advisor @
- 2010 - 2011 IT Support Specialist Team Lead @
- 2007 - 2009 Store Manager @ Impulsive
- 2005 - 2005 Technical Support Engineer @
- 2002 - 2004 Team Lead @
- 1999 - 2001 Support Engineer II @
- 2001 - 2001 Team Lead @
- 1992 - 1999 Assistant Manager @
Dawn Marshall Education
- CalSouthern University
Bachelor's Degree (Psychology)
2014 - 2016 - Knowledge Alliance 1999 - 1999
- San Diego Mesa College 1995 - 1995
Dawn Marshall Skills
- SharePoint
- Troubleshooting
- Process Improvement
- Training
- Quality Assurance
- Microsoft Exchange
- Windows 7
- Software Documentation
- Management
- Technical Support
- Servers
- CRM
- Leadership
- Testing
- Conducting Interviews
- Windows 8
- Microsoft Office
- Paragon Backup
- Remedy Ticketing System
- Queue Management
- VPN
- Active Directory
- Customer Service
- Windows
- Team Leadership
- Sales
- Business Analysis
- Lithium
- Project Management
Dawn Marshall Summary
- Dawn Marshall, based in Richmond, VA, US, is currently a Sr. Community Manager, Customer Experience at NICE CXone. Dawn Marshall brings experience from previous roles at Arlo Technologies, Inc., NETGEAR and Dexcom. Dawn Marshall holds a 2014 - 2016 Bachelor's Degree in Psychology @ CalSouthern University. With a robust skill set that includes SharePoint, Troubleshooting, Process Improvement, Training, Quality Assurance and more. Dawn Marshall has 2 emails on RocketReach.
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