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David Davis Location
Plano, TX, US
David Davis Work
Vice President CX and Digital Transformation @ (August 2025 - Present)
VP Customer Success and Delivery @ (July 2022 - August 2025)
Head of Customer Success @ (February 2020 - November 2021)
Vice President - Customer Success @ (January 2018 - December 2019)
Managing Director @ Self-employed (February 2016 - January 2018)
Manager (Contract) @ (May 2015 - December 2015)
Director (Contract) @ (July 2014 - January 2015)
Director @ (December 2011 - November 2013)
Chief of Staff, Home Loan Originations @ (January 2010 - January 2011)
Executive Vice President and Co-Founder @ Sweet & Sassy Franchising, LLC (January 2005 - January 2010)
David Davis Education
Texas A&M University
B.S.
Mays Business School - Texas A&M University
MBA
David Davis Skills
Account Management
Analysis
Benefit Cost Analysis
Business Analysis
Business Development
Business Process
Business Process Improvement
Business Strategy
CRM
CX
Call Centers
Channel Management
Consulting
Contact Center Ops
Corporate Finance
Cross Functional Team Building
Cross-functional Team Leadership
Customer Experience Management
Customer Interaction Strategy
Customer Relationship Management (CRM)
Customer Segmentation Strategy
Customer Service
Entrepreneurship
Executive Management
Financial Analysis
Financial Modeling
Franchising
HR Management
Increase Productivity
Information Technology
Leadership
Management
Management Consulting
Mergers & Acquisitions
Microsoft Excel
Microsoft Office
Operational Excellence
Operations Management
Outsourcing
Performance Management
Process Improvement
Program Management
Project Management
Sales
Sales Management
Start-ups
Strategic Partnerships
Strategic Planning
Strategy
Team Building
Training
Vendor Management
Metrics
Major Accounts
Performance
Mortgage Lending
Marketing Strategy
Critical Infrastructure
Start Ups
Customer Relationship Management Crm
Mergers and Acquisitions
Cross Functional Team Leadership
Customer Relationship Management
David Davis Summary
David Davis, based in Plano, TX, US, is currently a Vice President CX and Digital Transformation at EXL. David Davis brings experience from previous roles at Talkmap, Koopid and Self-employed. David Davis holds a B.S. @ Texas A&M University. With a robust skill set that includes Account Management, Analysis, Benefit Cost Analysis, Business Analysis, Business Development and more. David Davis has 2 mobile phone numbers on RocketReach.
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