David Carbonell's Location
Barcelona, Catalonia, Spain
David Carbonell's Work
- Director de Operaciones @ Teleperformance
- Vicepresidente de Servicios al Cliente @ Teleperformance
- Gerente de Site @ Competence Call Center
- Gerente de Servicios al Cliente @ Teleperformance
- Gerente de Rendimiento de Servicio @ Teleperformance
- Gerente de Operaciones @ Teleperformance
- Lider de Equipo @ Teleperformance
- Gerente de Calidad @ North Star Media
- LCCA Team Lead Back Up and Feedback Agent (QA) @ HP
- Client Service Representative @ V.O. Group
David Carbonell's Education
- Universidad de Costa Rica
Arte dramático/Teatro, general
2003 - 2009 - Taller Nacional de Teatro
Arte dramático/Teatro, general
2006 - 2007
David Carbonell's Skills
- Liderazgo de equipos
- Workforce Management
- Quality Assurance Management
- Quality Improvement
- Service Delivery
- Root Cause Analysis
- Microsoft Excel
- Redes sociales
- Offshore Outsourcing
- Team Leadership
David Carbonell's Summary
David Carbonell, based in Barcelona, Catalonia, Spain, is currently a Director de Operaciones at Teleperformance, bringing experience from previous roles at Teleperformance and Competence Call Center. David Carbonell holds a 2003 - 2009 Arte dramático/Teatro, general @ Universidad de Costa Rica. With a robust skill set that includes Liderazgo de equipos, Workforce Management, Quality Assurance Management, Quality Improvement, Service Delivery and more, David Carbonell contributes valuable insights to the industry. David Carbonell has 3 emails and 2 mobile phone numbers on RocketReach.
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