Karine Jan Email & Phone Number
APAC and EMEA Service Delivery and Process Director @ TP
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Karine Jan Location
- Île-de-France, France
Karine Jan Work
- 2026 -now APAC and EMEA Service Delivery and Process Director @
- 2022 -now CEO - Teleperformance France @
- 2021 -2022 Chief Transformation officer French Speaking Market @
- 2020 -2021 EVP Global Process and Employee Engagement - TP Women Board Member @
- 2015 -2020 CEMEA Head of Operation @
- 2011 -2015 CEMEA Head of Operations @
- 2008 -2011 Vice President Auditing and Service Delivery @
- 2004 -2008 European Quality and Training Director @
- 2003 -2004 France Training and Quality Director @
- 2002 -2003 Project Leader @
- 2000 -2001 Project leader @
Karine Jan Education
- Université de Poitiers
Master (Mathematics)
1989-1993
Karine Jan Skills
- Leadership
- Customer Experience
- Call Center
- Customer Satisfaction
- Telecommunications
- Team Management
- Team Leadership
- Process Improvement
- Career Development
- Quality Assurance
- Operations Management
- Contact Centers
- Training
- Change Management
- Employee Training
- Project Planning
- Copc Auditor
- Management
- Call Center Development
- Project Management
- Coaching
- Outsourcing
- Service Delivery
- Call Centers
- CRM
- Analysis
- Performance Management
Karine Jan Summary
- Karine Jan, based in Île-de-France, France, is currently a APAC and EMEA Service Delivery and Process Director at TP. Karine Jan brings experience from previous roles at Teleperformance. Karine Jan holds a 1989 - 1993 Master in Mathematics @ Université de Poitiers. With a robust skill set that includes Leadership, Customer Experience, Call Center, Customer Satisfaction, Telecommunications and more. Karine Jan has 2 emails and 3 mobile phone numbers on RocketReach.
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