Daryl Shapiro's Location
City of Johannesburg, Gauteng, South Africa
Daryl Shapiro's Work
- Head of Customer Care @ Nando's South Africa
- Customer Care Manager - Southern Africa @ Nando's South Africa
- Executive Head of Customer Experience @ Digital Solutions Group
- Managing Executive - The Virtual Contact Centre @ Digital Solutions Group
- General Manager - The Virtual Contact Centre @ Digital Solutions Group
- Client Experience Manager @ Sureswipe
- Client Service Manager @ Pocit
- Head of Client Relations and IT Support @ GT247.com
- Contact Centre Manager @ Digital Solutions Group
- Head - Call Centres @ L@WDeed
Daryl Shapiro's Education
- University of South Africa/Universiteit van Suid-Afrika
Bachelor of Commerce (Finance)
1982 - 1986 - Wits Tech / University of Johannesburg
National Higher Diploma in Electronic Data Processing (Information Systems)
1985 - 1985 - Wits Tech / University of Johannesburg
National Diploma in Electronic Data Processing (Information Systems)
1982 - 1984
- Wits Tech / University of Johannesburg
National Certificate in Computer Programming (Computer Programming)
1982 - 1982
Daryl Shapiro's Skills
- Team Management and Development
- Operational Management of Call Centres Systems, Technology and Procedures
- Client Satisfaction and Relationship Management
- Resources and Allocation Management
- Reporting and Communication Management
- Delivery Management
- Business and Opertional Management
- Vendor Management
- Budgeting
- Asset Management
Daryl Shapiro's Summary
Daryl Shapiro, based in City of Johannesburg, Gauteng, South Africa, is currently a Head of Customer Care at Nando's, bringing experience from previous roles at Nando's and Digital Solutions Group. Daryl Shapiro holds a 1982 - 1986 Bachelor of Commerce in Finance @ University of South Africa/Universiteit van Suid-Afrika. With a robust skill set that includes Team Management and Development, Operational Management of Call Centres Systems, Technology and Procedures, Client Satisfaction and Relationship Management, Resources and Allocation Management, Reporting and Communication Management and more, Daryl Shapiro contributes valuable insights to the industry. Daryl Shapiro has 2 emails and 3 mobile phone numbers on RocketReach.
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