CXCO Information

CXCO was a strategic insights and customer experience consultancy. Founded by Áine O’Mahony in 2010. The company stopped trading in 2018 and is no longer taking on work. We helped client executives make decisions grounded in evidence and deliver de-risked customer experience programs, improving their growth and cost outcomes. Our clients included ING Direct, where we were partner on a seven-year digital transformation, as well as Commonwealth Bank of Australia, Colonial First State, CommSec, the University of Sydney and Charter Hall. We held places on CBA's consulting panel and other government and non-government panels, and grew to a team of 15. Our design of the Energy Made Easy website for the AER and ACCC received a Good Design Award. Thank you to our clients, team and partners for the work we did together.