CXChronicles Information

CXC believes that customer experience & success is modern selling + a team sport that must be prioritized in any business or industry as your grow and scale! We help our growth focused clients navigate the jungle of CX/CS by helping them optimize The Four CX Pillars: Team, Tools, Process & Feedback. We do this by working with your customer facing team to ensure that your investments in customer experience & customer success planning are yielding positive ROI & leading to revenue growth & retention. CXC provides our clients with a variety of Fractional CXO focused managed services including; CX Scorecard assessments, customer journey mapping, curating your living playbooks & FAQs, constructing your Voice of Customer Dashboards & providing you with CXC certified leadership support by leveraging the "CX Nation" our community of over 10K+ CX/CS’ers. All while remaining laser focusing on making customer happiness a habit in your business! Lastly be sure to tune into our top rated CX/CS focused Business Podcast on your favorite podcast player including; Apple, Spotify & Amazon! Each week, we welcome customer-focused business leaders from across the world to share their personal stories of tackling and optimizing The Four CX Pillars: Team, Tools, Process and Feedback in their business.