Customer Insight Group, Inc. Information

Customer Insight Group, Inc., a strategic marketing company that builds profitable customer relationships between our clients’ brands and their customers. Your source for innovative, strategic, measurable retention, customer loyalty, rewards programs, and social media campaigns. A customer-centric relationship is key to the success of any loyalty program. This means deepening the emotional and behavioral connections you have with your customers. We know how important it is to understand and respond to the nuances of your customers’ wants and needs. Along the way, we solve the complex business issues you’re facing and deliver measurable results. We love what we do, and we take pride in doing it well – we build, keep, and grow relationships for our clients. And we bring all the resources and expertise to bear in order to deliver the best solution every time. Our experience providing the best possible customer experiences across a broad mix of industries has included work with such industry leaders as HSBC, Dick’s Sporting Goods, Tri-County Metropolitan Transportation District of Oregon (TriMet), and PGA TOUR Golf Course Properties, Inc. (TPC). Loyalty Marketing No matter where you are in your loyalty program journey, you’ll find our highly regarded insight and direction can guide you in the most promising direction. Think more significant share of wallet, improved lifetime value, and diehard loyalty that would even make your dog jealous. Systematic Loyalty Program – We help you develop and implement a ground-breaking loyalty program that will achieve your objectives and is a seamless, natural extension of your brand. Loyalty Audit – We help you fine-tune your program’s value proposition and better focus your resources to promote and differentiate the program to make it work harder for you and keep your customers out of your competition’s reach.