2008 -2014 General Manager / Strategic Business Unit Manager @
2005 -2006 Unit Manager @
1995 -2003 Customer Service and Sales Manager @
Craig Slone Education
Saint Leo University 2005-2007
Craig Slone Skills
Call Center Management
Profit and Loss Management
BPO
Manage Client Relationships
Cross Functional Team Building
Leadership Development
Account Management
Business Analysis
CRM
Business Process Improvement
Cross-functional Team Leadership
Call Centers
Customer Retention
Customer Experience
Customer Satisfaction
Forecasting
Leadership
Management
Outsourcing
Operations Management
P
Process Improvement
Sales
Team Building
Team Leadership
Training
Vendor Management
Workforce Management
Customer Relationship Management (CRM)
Contact Centers
New Business Development
Strategy
Microsoft Word
Cross Functional Team Leadership
Microsoft Excel
Marketing
Customer Relationship Management Crm
Customer Relationship Management
Craig Slone Summary
Craig Slone, based in Youngsville, NC, US, is currently a Business Consultant at CustomerHD. Craig Slone brings experience from previous roles at Transparent BPO, Alorica and Xerox. Craig Slone holds a 2005 - 2007 Saint Leo University. With a robust skill set that includes Call Center Management, Profit and Loss Management, BPO, Manage Client Relationships, Cross Functional Team Building and more. Craig Slone has 3 emails and 1 mobile phone numbers on RocketReach.
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