Norma Johnson Location
Panama
Norma Johnson Work
- 2023 - now VP of Client Operations @ CustomerHD
- 2022 - 2023 Admin and Finance Consultant @ UN Environment Programme
- 2017 - 2020 Manager Collections North America @ Philips
- 2017 - 2017 Manager - Customer Information Center @ LG Electronics Panama, S.A.
- 2014 - 2015 Director, Americas Cash Processing and Accounts Receivable @ Grainger
- 2012 - 2014 Sr Manager, Cash Processing and Accounts Receivable @ Grainger
- 2011 - 2012 Manager - Accounts Payable Americas @ Grainger
- 2008 - 2011 Site Director @ Sitel - Business
- 2007 - 2008 Director of Operations @ Sitel Group
- 2004 - 2007 Senior Operations Manager @ Sitel Group
Norma Johnson Education
- Universidad de Panamá1995 - 2002
Norma Johnson Skills
- Workforce Management
- Call Center
- Operations Management
- Performance Management
- Customer Experience
- BPO
- Customer Service
- Coaching
- Team Building
- Forecasting
Norma Johnson Summary
Norma Johnson, based in Panama, is currently a VP of Client Operations at CustomerHD. Norma Johnson brings experience from previous roles at UN Environment Programme, Philips, LG Electronics Panama, S.A. and Grainger. Norma Johnson holds a 1995 - 2002 Universidad de Panamá. With a robust skill set that includes Workforce Management, Call Center, Operations Management, Performance Management, Customer Experience and more. Norma Johnson has 2 emails on RocketReach.
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