Craig Blum Email & Phone Number
Founder @ The Customer Success Audit
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Craig Blum Location
- Marlborough, MA, US
Craig Blum Work
- 2023 -now Founder @
- 2023 -2023 Vice President of Customer Success @
- 2022 -2023 Vice President of Customer Success @
- 2021 -2022 Senior Director of Customer Success @
- 2019 -2021 Director of Customer Success @
- 2018 -2019 Director of Growth Operations @
- 2016 -2017 Vice President of Customer Success @
- 2014 -2016 Vice President of Customer Success @
- 2009 -2014 Director of Customer Success @
- 2008 -2009 Technical Account Manager, Partner Network @
- 2007 -2008 Technical Lead, Client Services and Senior Software Engineer @
- 1999 -2007 Software Engineering Experience @
Craig Blum Education
- Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration - MBA
- Virginia Tech
Bachelor of Science - BS, Management Science and Information Technology
Craig Blum Skills
- Enterprise Software
- SaaS
- Cross-functional Team Leadership
- Start-ups
- Customer Relationship Management (CRM)
- Account Management
- Product Management
- Forecasting
- Agile Project Management
- Software Development
- Business Development
- Integration
- Product Development
- Project Management
- Integrated Marketing
- Pre-sales
- E-commerce
- Cloud Computing
- Strategy
- Customer Retention
- Strategic Planning
- Analytics
- Marketing
- Mergers & Acquisitions (M&A)
- Business-to-Business (B2B)
- Software as a Service (SaaS)
- Salesforce.com
- Gainsight
- ClientSuccess
- HubSpot
- Java
- Management
- Leadership
- Team Leadership
- Customer Service
- Communication
- Team Management
- Mentoring
- People Management
- Contract Negotiation
- CSM
- Enterprise Accounts
- Net Promoter Score
- Drive Change
- Customer Journeys
- Customer Advocacy
- Voice of the Customer
- Customer Advisory Boards
- Empathy
- Trusted Advisor
- Customer Relationship Management Crm
- E Commerce
- Public Speaking
- Sales
- Start Ups
- Software As A Service Saas
- Microsoft Office
- Cross Functional Team Leadership
- SQL
- Pre Sales
- Software as a Service
- Customer Relationship Management
Craig Blum Summary
- Craig Blum, based in Marlborough, MA, US, is currently a Founder at The Customer Success Audit. Craig Blum brings experience from previous roles at M&A Science, Midaxo and Digital.ai. Craig Blum holds a Master of Business Administration - MBA @ Babson College - Franklin W. Olin Graduate School of Business. With a robust skill set that includes Enterprise Software, SaaS, Cross-functional Team Leadership, Start-ups, Customer Relationship Management (CRM) and more. Craig Blum has 3 emails and 2 mobile phone numbers on RocketReach.
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