Corey Wright Email & Phone Number
Contact Center Manager @ One Medical
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Corey Wright Location
- Phoenix, AZ, US
Corey Wright Work
- Contact Center Manager @ (May 2025 - Present)
- Director, Service Contact Center Operations @ (March 2023 - May 2025)
- Manager, Service Contact Center Operations @ (March 2020 - March 2023)
- Team Lead @ (December 2016 - March 2020)
- Customer Service Team Lead @ (January 2016 - December 2016)
- Operations Manager @ (April 2014 - November 2015)
- Customer Care Team Manager @ (May 2013 - April 2014)
- Customer Care Supervisor @ (October 2011 - May 2013)
Corey Wright Education
- Lakeland University
Bachelor's degree (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
- Lakeland University
Master of Science - MS (Leadership and Organizational Development)
Corey Wright Skills
- Account Management
- Analytical Skills
- BPO
- Business Development
- Business Process Improvement
- Call Centers
- Coaching
- Communication
- Contact Centers
- Cross-functional Team Leadership
- Customer Contact
- Customer Experience
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer-Focused Service
- Driving Results
- Employee Engagement
- Employee Relations
- Employee Training
- Hiring
- Interactive Voice Response (IVR)
- Interviewing
- Management
- Microsoft Office
- Monitoring Performance
- Operations Management
- Outsourcing
- Performance Management
- Program Management
- Project Management
- Putting the Customer First
- Quality Assurance
- Quality Auditing
- Reporting & Analysis
- Resolving Issues
- Salesforce.com
- Service Delivery
- Service Operations
- Service-Level Agreements (SLA)
- Strategic Planning
- Team Building
- Team Development
- Team Leadership
- Team Management
- Team Motivation
- Training
- Vendor Management
- Workforce Management
Corey Wright Summary
- Corey Wright, based in Phoenix, AZ, US, is currently a Contact Center Manager at One Medical. Corey Wright brings experience from previous roles at Chapman Automotive Group, Guardian Life and Alta Resources. Corey Wright holds a Bachelor's degree in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ Lakeland University. With a robust skill set that includes Account Management, Analytical Skills, BPO, Business Development, Business Process Improvement and more. Corey Wright has 1 emails and 1 mobile phone numbers on RocketReach.
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