Alta Resources has always worked to be something different. Something better. As a BPO, our focus has always been the entire customer experience, not just answering the phones. We’re a privately-held company specializing in building relationships, both with our employees, our clients and our client’s customers. We represent some of the world’s most recognizable brands across various industries, including CPG, healthcare & insurance, automotive, platform economies and retail. Our clients trust us to connect and reconnect with their customers across every touch point, online and offline. Everything we do is integrated to create a total, seamless brand experience. From the moment a customer visits a website to securely submitting a payment to receiving a package to contacting customer service, Alta Resources fuels every essential interaction on the front lines and behind the scenes. We’re a balanced mix of best people, proven processes and innovative technology. With our service lines — care, sales, e-commerce, back-office services and fulfillment — working in tandem, clients can grow sales, save costs and consolidate their core business processes through a single, trusted partner. In turn, not only do we create consistent customer experiences on behalf of our clients, but we also make those experiences better so that customers are happy. While our success has been documented, you may never know our name behind the brands you use daily; we’re OK with that. The secret to helping those brands reach and resonate with consumers is our transparency, meaning teams dedicate themselves to specific clients — and only those clients. With headquarters and a fulfillment facility in Neenah, Wisconsin, Alta Resources has additional operations in Brea, California, Fort Myers, Florida, Pasig City (Metro Manila) Philippines, Belize City, Belize and Mexico City, Mexico. To learn more, visit AltaResources.com.
View Top Employees from Alta ResourcesWebsite | https://www.altaresources.com/ |
Revenue | $722.4 million |
Employees | 2,158 (1,642 on RocketReach) |
Founded | 1995 |
Address | 120 N Commercial St, Neenah, Wisconsin 54956, US |
Phone | (877) 464-2582 |
Technologies |
JavaScript,
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PHP
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Industry | Outsourcing/Offshoring, Call Centers & Business Centers, E-Commerce, Customer Service, Business Services, Commerce and Shopping, Sales, Information Technology, IT, Retail, Back-Office Services, Business-Process Outsourcing (BPO), Fulfillment, Ecommerce, Social Media, Business-Process Services, Customer Care, Marketing Services, Crisis Communications, Recall Support, Analytics, Loyalty Programs, Brand Management |
Web Rank | 2 Million |
Keywords | Customer Experience, Outsourced Call Center Services, Business Process Management, Customer Engagement, Call Center, Multichannel Customer Service, Fulfillment, E-Commerce, Technology Enabled Solutions |
Competitors | Admerex Solutions Inc., GC Services, KM2 Solutions, Mass Markets, Personiv |
SIC | SIC Code 738 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 561 Companies, NAICS Code 56 Companies |
Looking for a particular Alta Resources employee's phone or email?
The Alta Resources annual revenue was $722.4 million in 2024.
Zach Axelrod is the Founder of Alta Resources.
1,642 people are employed at Alta Resources.
Alta Resources is based in Neenah, Wisconsin.
The NAICS codes for Alta Resources are [561, 56].
The SIC codes for Alta Resources are [738, 73].