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Corey McCann Location
Saint Petersburg, FL, US
Corey McCann Work
Senior Workforce Analyst @ (May 2021 - Present)
Workforce Management Analyst @ (December 2018 - May 2021)
Workforce Management Coordinator @ (August 2017 - December 2018)
Quality Lead @ (August 2013 - August 2017)
Shift Supervisor @ (November 2011 - August 2013)
Customer Service Representative @ RadioShack (October 2010 - January 2012)
Claims Representative @ (May 2008 - October 2010)
Corey McCann Education
University of Evansville
Bachelors of Science (Accounting and Business/Management)
2004-2008
University of Evansville
Associate's degree (Business Administration and Management, General)
Corey McCann Skills
Analytical Skills
Apple Software
Avaya
Call Center Administration
Content Management Systems (CMS)
Customer Experience
Customer Service
Forecasting
Kronos Timekeeping
Microsoft Excel
Microsoft Office
Service Levels
Skilled Multi-tasker
Training
Troubleshooting
Workforce Analytics
Workforce Management
eWFM
Corey McCann Summary
Corey McCann, based in Saint Petersburg, FL, US, is currently a Senior Workforce Analyst at Charter Communications. Corey McCann brings experience from previous roles at Charter Communications and Starbucks. Corey McCann holds a 2004 - 2008 Bachelors of Science in Accounting and Business/Management @ University of Evansville. With a robust skill set that includes Analytical Skills, Apple Software, Avaya, Call Center Administration, Content Management Systems (CMS) and more. Corey McCann has 2 emails and 1 mobile phone numbers on RocketReach.
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