Connex Telecommunications Inc. Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.

Bitbucket is a Git and Mercurial project hosting site enabling developers to share and collaborate on projects, with built-in CI/CD tool.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Gravity Forms for WordPress is a full featured contact form plugin that features a drag and drop interface, advanced notification routing.

Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications.

Adobe Acrobat DC is a global standard for reliably viewing, printing, and commenting on PDF documents.

Adobe Acrobat Pro is an optical character recognition (OCR) system. It is used to convert scanned files, PDF files.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

ADP Workforce Now is a web-based human resources application designed especially for midsize businesses. This app gathers and automates company's HR processes into a single dashboard.

Ceridian is a human capital management technology company serving more than 50 countries. Their offering includes cloud-based Dayforce HCM, Global Solutions, and Small Business Payroll.

Ceridian Dayforce Payroll software empowers organisations team to access and audit data continuously throughout the pay cycle.

Ceridian online HR and payroll reports let you review payroll within hours of processing, allowing you to respond to employee inquiries quickly and easily.

Dayforce provides enterprise solutions that enable organizations to integrate performance objectives into the planning, scheduling, and management of their employees resulting in optimal organizational performance and profitability.

Field Service Lightning (FSL) is part of the Salesforce Service Cloud suite, a management tool that enhance field service management by automation and integration of tasks for agents, dispatchers and mobile employees.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that contact center delivers.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Genesys Inbound helps in real-time monitoring of key voice interaction data, including the number of interactions in a queue, average wait times, SLA adherence and staff activities.

Cloud based storage systems by AWS.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".

ECMAScript (or ES) is a scripting-language specification standardized by Ecma International. It was created to standardize JavaScript to help foster multiple independent implementations.

Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into mobile app, web application, device, bot, interactive voice response system, and so on.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Equinox is a fully integrated software-based unified communication (UC) solution. Equinox includes the convergence of all Avaya soft clients with Avaya Aura Conferencing and Scopia. A single, all channel calling, messaging, conferencing and collaboration solution for mobiles, browsers, desktops and room systems.

Avaya IP Office is a mid and small businesses phone system.

Avaya Officelinx is a feature rich application which offers a solution for virtually any organization or situation.

Avaya Red are the range of indigenously developed Avaya range of IP Phone systems, business phone solutions, VoIP office solutions.

Avaya Session Border Controller provides functionality required for an enterprise to terminate SIP trunks without the complexity and higher price associated with typical SBCs and scales up to 2,000 simultaneous sessions per server.

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Avaya Aura is an enterprise collaboration software.

Google Marketing Platform is a unified advertising and analytics platform that enables stronger collaboration for your marketing teams.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

AWS Auto Scaling is the ability to increase or decrease the desired count of tasks in Amazon EC2 service automatically.

Check Point VPN is the largest network cyber security vendor globally, providing industry-leading solutions and protecting customers from cyberattacks with an unmatched catch rate of malware and other types of threats.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Genesys Cloud platform maintains strong encryption, logical isolation, stringent multi-tenant security standards and key industry certifications.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

GarageBand is a line of digital audio workstations for macOS, iPadOS, and iOS devices that allows users to create music or podcasts.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Later helps to plan, schedule, and manage content for Instagram.

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Accelerate pipeline, drive revenue, and align marketing and sales with Pardot marketing automation​, a Salesforce.com company.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Unified provides professional marketers with insights, content, and advertising tools built on an advanced data platform

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.