CONCORDE COMMUNICATIONS Information

ANSWERING 365, service of Concorde Communications, is an Award Winning, nationwide call center, located in Los Angeles, California. For over 25 years, we have been a full service provider of inbound calls, appointment setting, messaging, urgent dispatch, scheduling services, time-and-mission-critical-communications processing, and many other call center services that are available 24/7/365. ANSWERING 365 is focused solidly on providing top quality tele-messaging services to businesses nationwide that depend on our professionalism, accuracy, attention to details, and also our compassion and bedside manners. Our call processing systems, state-of-the-art technology platforms, and rigorous training methods maximize our ability to handle all of our clients’ answering service needs. Your goals are our goals. We give you the competitive edge by having our agents answer your customers and patients'​ calls 24/7, no exceptions. Our service ensures that your business is never "closed"​ thereby guaranteeing you unprecedented customer satisfaction and loyalty. From the first time we meet with you, our priority is to understand your business, its culture, its personality, and the issues you are trying to resolve by hiring us. It’s that personalized attention to detail that sets the tone for how we work for you. ANSWERING 365 has also won the Award of Excellence eight times over the last 10 years, bestowed by the only industry-accredited association, ATSI (Association of TeleServices International) and CAM-X (Canadian Call Management Association) BUSINESSES WE SERVE: Medical/Dental Contractor (Builder, Construction) Towing Dispatch (Tow Truck) Disaster Restoration Electrician (Refrigeration, Duct Installer, Chimney) Emergency Dispatch Answering Service HVAC (Heating, Ventilation, Air Conditioning) Legal (Attorney, Lawyer) Locksmith (Lock Repair Specialist) Plumber (Plumbing Supply) Property Management (HOA) Realtor (Real Estate) Small Business