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CMD Outsourcing Solutions is a highly specialized contact resolution center addressing the needs of Government (http://www.cmdgsd.com), Higher Education (http://www.cmdosi.com) and Healthcare. For Government we support Sate and Local governments with customer service on FAQ's. For Higher Education, CMD partners with colleges and universities to provide critical and ongoing communications support for administrative offices such as: Bursar (Student Accounts), Financial Aid, Admissions, Registrar and Housing. We empower schools to develop stronger relationships with and increased responsiveness to students and parents. CMD’s highly specialized inquiry resolution services deliver dramatic and sustainable improvement in service levels and student satisfaction. For Healthcare providers, CMD partners large physician groups to provide prompt and cost-effective access to administrative services to address patient liability early in the revenue cycle – before the relationship is at risk. CMD focuses on one-to-one, patient/guarantor-sensitive dialogue that identifies and removes barriers to account resolution. CMD balances the client’s need for account resolution while maintaining – and even enhancing – the client’s patient-friendly image.

Website http://www.cmdosi.com
Revenue $16.7 million
Funding $350000
Employees 45 (28 on RocketReach)
Founded 1999
Address 729 E Pratt St Ste 700, Baltimore, Maryland 21202, US
Phone +1 888-817-7575
Technologies
Industry Outsourcing and Offshoring Consulting, Business Services General, Customer Service, Business Services, Inbound Contact Center, Live Chat, Email, Web Video FAQs, Custom KnowldegeBase, Outbound Contact Programs, Higher Education Customer Service, Healthcare Patient Liability Follow-up
Keywords Outsourcing, Customer Support, Contact Center, Call Center, Government Services, Higher Education Services, Healthcare Services, Business Process Outsourcing, Bpo, Customer Service Outsourcing, Technical Support, Help Desk, Customer Relationship Management, Crm, Back Office Support, Administrative Services, Data Entry, Data Processing, Specialized Services
Competitors Teleperformance, Alorica, Concentrix, Sitel UK & Ireland, TTEC, Sykes El Salvador, Zendesk Sell, Genpact, Cognizant Softvision, IBM +41 more (view full list)
SIC SIC Code 73 Companies, SIC Code 738 Companies
NAICS NAICS Code 561 Companies, NAICS Code 56 Companies

CMD Outsourcing Solutions, Inc. Questions

The CMD Outsourcing Solutions, Inc. annual revenue was $16.7 million in 2026.

Russ Causey is the President and CEO of CMD Outsourcing Solutions, Inc..

28 people are employed at CMD Outsourcing Solutions, Inc..

CMD Outsourcing Solutions, Inc. is based in Baltimore, Maryland.

The NAICS codes for CMD Outsourcing Solutions, Inc. are [561, 56].

The SIC codes for CMD Outsourcing Solutions, Inc. are [73, 738].

Top CMD Outsourcing Solutions, Inc. Employees

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