Companies Using NTR Cloud

NTR Cloud is a suite of helpdesk solutions designed for IT support and service desk teams. These products enable users to prioritize, categorize and assign tickets, segment and analyze the client database, handle tasks such as password resets, profile updates, and account lockouts, create the content with detailed keyword indexing, formatting, and file attachments, generate multiple and customizable SLA groups, timings, priorities, and descriptions for response and resolution times, and convert support emails into trackable tickets