Christopher Copeland Email & Phone Number
Level 2 Desktop Support and CLient Operations Specialist for Northern Natural Gas @ Pomeroy
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Christopher Copeland Location
- Council Bluffs, IA, US
Christopher Copeland Work
- 2024 -now Level 2 Desktop Support and CLient Operations Specialist for Northern Natural Gas @
- 2023 -2024 Operations Specialist at Securities Americas and Osaics @
- 2023 -2023 Information Technology Contractor @
- 2022 -2023 Package Handler @
- 2022 -2023 Tech Solutions Specialist @
- 2018 -2021 Tech Support Specialist and Customer Support Engineer @
- 2016 -2018 Merch Services Tech Support SpecialIST @
- 2014 -2016 First data corporation @ POS Tech Agent/Help Desk
- 2014 -2014 Personalization Coordinator @
- 2013 -2014 Dispatch Specialist @ TAK Communications
- 2013 -2013 Customer Service Manager @ WEST
- 2012 -2013 Measurement Analyst @ TPG Telemanagement, Inc
- 2010 -2012 Casting Dept-Utilities @ Griffin Pipe Products
- 2009 -2010 General Laborer @ Advanced Services Inc
- now Inbound Customer Service Rep @ Fort Western Outpost
- 2008 -2009 Patient Support Rep @ Wellness Life Systems
- 2008 -2009 Percussionist and Choir director @
- 2007 -2008 Production worker @ Cargill Meat Solutions
- 2005 -2007 CSR-1 @
- 2002 -2005 Corporate Securities Rep @
Christopher Copeland Education
- ITT Technical Institute Omaha NE
Associate’s Degree (Network and System Administration/Administrator)
2013-2016 - Benedictine College
(Engineering and Music Education)
1994-1998 - Sam Houston High School 1990-1994
Christopher Copeland Skills
- Customer Loyalty
- Lotus Notes
- COBOL
- Linux
- PowerPoint
- Microsoft Excel
- Customer Satisfaction
- Customer Intelligence
- Microsoft Word
- Call Quality
- Call Management
- Customer Escalation Management
- Escalation Process
- Escalation Resolution
- Quality Assurance
- Call Centers
- Customer Experience
- Customer Service
- Team Leadership
- Process Improvement
- Telecommunications
- CRM
- Leadership
- Management
- Outsourcing
- Troubleshooting
- Vendor Management
- Team Building
- Microsoft Office
- Contact Centers
- Customer Relationship Management (CRM)
- Emotional Intelligence
- Problem Solving
- Diversity & Inclusion
- Interpersonal Communication
- Data Visualization
- Data Analysis
- Teamwork
- Communication
- Workplace Culture
- Strategic Thinking
- Six Sigma Green Belt
- Career Management
- Interpersonal Skills
- Customer Relationship Management Crm
- Customer Relationship Management
Christopher Copeland Summary
- Christopher Copeland, based in Council Bluffs, IA, US, is currently a Level 2 Desktop Support and CLient Operations Specialist for Northern Natural Gas at Pomeroy. Christopher Copeland brings experience from previous roles at TapFin, SmartIMS, UPS and Intrado. Christopher Copeland holds a 2013 - 2016 Associate’s Degree in Network and System Administration/Administrator @ ITT Technical Institute Omaha NE. With a robust skill set that includes Customer Loyalty, Lotus Notes, COBOL, Linux, PowerPoint and more. Christopher Copeland has 3 emails and 3 mobile phone numbers on RocketReach.
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