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Chris Romrell Location
Draper, UT, US
Chris Romrell Work
Head of Technical Support @ (January 2025 - Present)
Director of Continuous Improvement @ (August 2021 - January 2025)
Manager Technical Success @ (May 2018 - July 2021)
Technical Manager @ (May 2018 - July 2021)
Technical Account Manager @ (January 2016 - May 2018)
Director of Operations @ (January 2010 - January 2016)
Contact Center Manager @ (April 2010 - January 2014)
General Manager, CIO and CTO, Director of Operations @ The Marketing 1 (November 2001 - April 2010)
IS Manager and Account Manager @ Marketing Ally (October 1996 - November 2001)
System Administrator @ Caliber Logistics (January 1995 - January 1996)
Chris Romrell Education
University of Phoenix
Bachelor of Business Administration (B.B.A.)
1999-2001
Oregon State University 1994-1994
Chris Romrell Skills
Account Management
BPO
Business Analysis
Business Development
Business Process Improvement
CRM
Call Center
Call Centers
Case Analysis
Coaching
Contact Centers
Continuous Improvement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Decision-Making
Interpersonal Communication
KPI Implementation
Lead Generation
Leadership
Leadership Development
Management
Marketing
New Business Development
Operations Directors
Outsourcing
Process Improvement
Product Engineering
Professional Development Programs
Program Management
Quality Assurance
SaaS
Sales
Sales Operations
Salesforce.com
Search Analysis
Sentiment Analysis
Solution Selling
Staffing Models
Start-ups
Strategic Planning
Strategic Thinking
SupportLogic SX
Team Building
Team Leadership
Technical Analysis
Technical Support
Telecommunications
Telemarketing
Training
Vendor Management
Customer Relationship Management Crm
SALT
Public Speaking
Start Ups
Lake
Microsoft Excel
Integration
Customer Relationship Management
Chris Romrell Summary
Chris Romrell, based in Draper, UT, US, is currently a Head of Technical Support at NiCE. Chris Romrell brings experience from previous roles at NiCE. Chris Romrell holds a 1999 - 2001 Bachelor of Business Administration (B.B.A.) @ University of Phoenix. With a robust skill set that includes Account Management, BPO, Business Analysis, Business Development, Business Process Improvement and more. Chris Romrell has 2 emails and 1 mobile phone numbers on RocketReach.
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