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Chee Chow Location
Singapore
Chee Chow Work
Process Excellence Manager @ (October 2012 - Present)
Service Delivery and Quality Manager @ (January 2003 - October 2012)
Chee Chow Education
Nanyang Technological University
Bachelor of Engineering (Engineering, Communications)
2004-2008
Chee Chow Skills
Call Center
Call Quality
Call Center Administration
Call Center Development
COPC Registered Coordinator
Customer Service Training
Customer Service Operations
Customer Satisfaction Research
Operations Processes
Operations Improvement
Supply Chain Operations
Vendor Management
Vendor Audit
Customer Service Management
Quality Management
Service Recovery
Service Delivery Management
Project Management
Program Management
six sigma
Certified Green Belt
Black Belt
Six Thinking Hats
ISO9001 Auditor
Internal Audit
SurveyMonkey
Company Newsletters
Content Managed Websites
Call Centers
Outsourcing Management
Service Delivery
Business Analysis
Strategy
Process Improvement
Business Process Improvement
Crossfunctional Team Leadership
Process Excellence
Maintenance
Leadership
Manufacturing
Change Management
PMP
Microsoft Office
NPI Management
Production Support
Online Marketing
SEO
Manufacturing Engineering
Manufacturing Operations Management
System Administration
Systems Engineering
Sales Operations
Sales Process
Salesforce.com
Minitab
Team Management
Cross Functional Team Leadership
Lead Generation
Account Management
Customer Satisfaction
Training Delivery
Market Analysis
Email Marketing
Stakeholder Management
Stakeholder Engagement
Stakeholder Analysis
People Skills
Analytical Skills
Interpersonal Skills
High degree of initiative
Expert Determination
Multilingual
Easily Adaptable
Teamwork
E Commerce
Great Personality
WordPress
Domain Management
Website Development
Team Leadership
Multi Cultural Team Leadership
Google Analytics
Google Adwords
Google Webmaster Tools
Chee Chow Summary
Chee Chow, based in Singapore, is currently a Process Excellence Manager at HP. Chee Chow brings experience from previous roles at HP. Chee Chow holds a 2004 - 2008 Bachelor of Engineering in Engineering, Communications @ Nanyang Technological University. With a robust skill set that includes Call Center, Call Quality, Call Center Administration, Call Center Development, COPC Registered Coordinator and more. Chee Chow has 3 emails on RocketReach.
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