Catherine Stephen Email

Associate Director - BFS Solutions @ Firstsource

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Catherine Stephen Location

India

Catherine Stephen Work

Associate Director - BFS Solutions @ (June 2025 - Present)
Associate Director - Enterprise Transformation Office @ (October 2024 - May 2025)
Manager @ (September 2021 - July 2024)
Regional Service Manager @ (September 2020 - January 2021)
Regional Service Manager @ (January 2018 - September 2020)
Manager-Personal Loans @ (June 2015 - December 2017)
Team Leader @ (August 2010 - June 2015)
Secondment Manager - Document Preparation @ (January 2012 - August 2012)
Team leader- Travel Cards @ (August 2010 - January 2012)
Production Lead @ (July 2007 - August 2010)
Analyst - Esanda @ (June 2006 - July 2007)
Accounts Payable Analyst @ (May 2005 - June 2006)

Catherine Stephen Education

Mt Carmel College Bangalore
Bachelor of Commerce (BCom) (Business/Commerce, General)
2000-2005
St Francis Xavier's School

Catherine Stephen Skills

2nd Line IT Support
Analytical Skills
Analytics
Assisting Others
Attention to Detail
Banking Operations
Benchmarking
Business Analysis
Business Case Preparation
Business Insights
Business Planning
Business Process Improvement
Business Requirements
Business Risk
Business Writing
Campaigns
Catalogue Design
Client Presentation
Client Requirements
Client-oriented
Coaching
Collating
Commercial Banking
Communication
Compliance Management
Compliance Monitoring
Contract Management
Critical Thinking
Culture Change
Customer Experience
Customer Journeys
Customer Satisfaction
Customer Service
Design
Due Diligence
Employee Relations
English
Enterprise Risk Management
Executive Management
Finance
Financial Reporting
Financial Transaction Processing
Financial Transactions
Flexible Approach
HR Policies
Human Resources (HR)
Interpersonal Skills
Journey Management
Key Metrics
Key Performance Indicators
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Multi-disciplinary Teams
Multitasking
New Product Rollout
Onboarding
Operating Models
Operational Risk Management
Operations
Oral Communication
Outlook
Outsourcing
Outsourcing Management
Payroll Administration
PowerPoint
Presentations
Problem Solving
Process Efficiency
Procure-to-Pay
Product Vision
Professional Skills
Project Documentation
Project Plans
Public Speaking
Quality Assurance
Queues
Readiness
Regulatory Compliance
Reporting Requirements
Requirements Gathering
Research
Resolving Issues
Risk Appetite
Risk Reviews
Scenario Analysis
Service Design
Social Influence
Spoken English
Strategic Business
Supplier Performance
Team Management
Teamwork
Test Coverage
User Stories
Visio
Windows
Written Communication

Catherine Stephen Summary

Catherine Stephen, based in India, is currently a Associate Director - BFS Solutions at Firstsource. Catherine Stephen brings experience from previous roles at Firstsource, KPMG Global Services (KGS) and Diageo. Catherine Stephen holds a 2000 - 2005 Bachelor of Commerce (BCom) in Business/Commerce, General @ Mt Carmel College Bangalore. With a robust skill set that includes 2nd Line IT Support, Analytical Skills, Analytics, Assisting Others, Attention to Detail and more. Catherine Stephen has 2 emails on RocketReach.