Catherine Hancock Email
People and Culture Director - Sales and Service Operations, Consumer @ EE
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Catherine Hancock Location
- Darlington, GB
Catherine Hancock Work
- People and Culture Director - Sales and Service Operations, Consumer @ (May 2025 - Present)
- Service HR Director @ (January 2024 - May 2025)
- General Manager - Outsource - UK and Ireland @ (November 2022 - December 2023)
- Head of Outsource - UK and Ireland @ (January 2019 - November 2022)
- Head of Outsource - Broadband @ (June 2016 - December 2018)
- Senior Delivery Manager - Outsource @ (June 2015 - June 2016)
- Senior Planning and MI Analyst @ (February 2015 - June 2015)
- Planning and Scheduling Manager @ (January 2014 - February 2015)
- Senior Planning and MI Analyst @ (January 2012 - December 2013)
- Scheduling Manager @ (September 2008 - December 2010)
- Resource Manager @ (February 2007 - September 2008)
- Scheduling Analyst @ (January 2006 - February 2008)
- Scheduler @ (January 2003 - January 2006)
Catherine Hancock Education
- University of Exeter 2022-2024
- CIPD Qualifications 2022-2024
- Darlington College
CIPD Level 5 Diploma in Human Resource Management (CIPD Level 3 Certificate in Human Resource Practice)
2011-2012 - The Open University
(Certificate in Business Management)
2011-2012 - Queen Elizabeth Sixth Form College
(French for Business, Leisure and Tourism, General Studies)
1996-1998
Catherine Hancock Skills
- Contact Centers
- Call Center
- Workforce Management
- Stakeholder Management
- Genesys
- Telecommunications
- Outsourcing
- Resource Management
- Project Delivery
- Team Management
- Performance Management
- Recruiting
- Project Planning
- Change Management
- Business Analysis
- Business Case
- Workforce Planning
- Business Process Improvement
- Call Centers
- Employee Engagement
- Service Management
- Process Engineering
- Team Leadership
- Process Improvement
- Human Resources
- Operations Management
- Management
- Analysis
- Forecasting
- Capacity Planning
- Business Process
Catherine Hancock Summary
- Catherine Hancock, based in Darlington, GB, is currently a People and Culture Director - Sales and Service Operations, Consumer at EE. Catherine Hancock brings experience from previous roles at EE and BT. Catherine Hancock holds a 2022 - 2024 University of Exeter. With a robust skill set that includes Contact Centers, Call Center, Workforce Management, Stakeholder Management, Genesys and more. Catherine Hancock has 5 emails on RocketReach.
Looking for a different Catherine Hancock?
Find contact details for 700 million professionals.
Others Named Catherine Hancock
Catherine Hancock
Marketing and Communications Specialist
New York, NY, US
Catherine Hancock
Salesforce Consultant - Hagerty Insurance
Eatonton, GA, US
Top EE Employees
Julie Haley
Partner Recruitment Director
Sheffield, GB
Simon Evatt
Digital Director
London, GB
Simon Gray
General Manager, Contact Centre Operations
Hartlepool, GB
Charlotte Davies
Head of Outbound
Sunderland, GB
Janay Lee
Partnerships Marketing Manager - Samsung
Liverpool, GB
Julie Wilkin
Head of EE Brand Advertising
London, GB
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co