Simon Evatt Location
- London, GB
Simon Evatt Work
- 2026 - now Digital Director @
- 2023 - now Digital Director @
- 2022 - 2023 Customer Service Technology and Analytics Director @
- 2018 - 2022 Customer Service Technology and Analytics Director (BT, EE and Plusnet) @
- 2017 - 2018 Group Planning and Flex Operations Director (BT and EE) @
- 2016 - 2017 Contact Centre Infrastructure Director (BT and EE) @
- 2013 - 2016 GM, Customer Care Transformation @
- 2012 - 2013 GM, Customer Experience @
- 2009 - 2012 Global Business Services Strategy for BP @
- 2005 - 2009 Customer Services Operating Model Architect for Shell @
- 2002 - 2005 Technical Implementation Manager for British Gas @
Simon Evatt Education
- University of Exeter
Master of Business Administration
2021 - 2023 - University Of Bath Institute For Policy Research (Ipr)
(German, Engineering, Mechanical Engineering)
1997 - 2001 - null
(German, Physics)
1995 - 1997
Simon Evatt Skills
- Business Analysis
- Product Management
- Management
- Strategy
- Business Transformation
- Customer Experience Management
- Customer Experience
- IT Strategy
- Big Data
- Outsourcing
- Offshoring
- Business Process Improvement
- Change Management
- Organizational Design
- Project Delivery
- Project Portfolio Management
- Downstream Oil & Gas
- Management Consulting
- Telecommunications
- Program Management
- Project Management
- Consulting
- Business Strategy
- Information Technology
- Project Planning
- Customer Relationship Management (CRM)
- Contact Centers
- Integration
- ITIL
- Business Development
- Customer Service
- Team Leadership
- leadership
- Stakeholder Management
- Network, In-Home & CPE Diagnostics
- Quality or Experience
- Field Force Automation
- Speech Analytics
- Customer Communication
- Onshoring
- Business Case
- Operating Models
- Global Services
- CRM technologies
- Global Business Services
- Digital Transformation
- Customer Experience Design
- Data Analytics
- Customer Experience Transformation
- Customer Experience Consulting
- Mobile Applications
- Intelligent Work Distribution
- SAP
- Network
- Downstream Oil and Gas
- In Home and Cpe Diagnostics
Simon Evatt Summary
- Simon Evatt, based in London, GB, is currently a Digital Director at EE. Simon Evatt brings experience from previous roles at EE and BT. Simon Evatt holds a 2021 - 2023 Master of Business Administration @ University of Exeter. With a robust skill set that includes Business Analysis, Product Management, Management, Strategy, Business Transformation and more. Simon Evatt has 3 emails and 1 mobile phone numbers on RocketReach.
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