President - Conversational AI @ (January 2022 - June 2023)
Chief Customer Officer @ (January 2020 - December 2022)
Chief Operating Officer - Conversational AI @ (January 2018 - December 2020)
VP Global Customer Support and Customer Experience @ (January 2017 - December 2018)
Senior Director Global Customer Support @ (January 2000 - December 2016)
Senior Director WW Sales and Customer Service Strategy @ (October 2007 - December 2012)
Senior Director World Wide Sales @ (January 2004 - December 2007)
Director Of Operations @ (January 1997 - December 2000)
Cathal McCarthy Education
Maynooth University
Masters (Economics & Finance)
University College Cork
B.A. (Economics)
University College Cork
Economics And Sociology
University College Cork
Bachelor's degree (Economics)
Cathal McCarthy Skills
EMEA
Cloud Computing
Solution Selling
SaaS
Account Management
Customer Service
Leadership
Training
Sales
Customer Satisfaction
Sales Operations
Program Management
Outsourcing
Customer Experience
Strategy
Sales Management
Product Marketing
Enterprise Software
Forecasting
Cross-functional Team Leadership
Call Centers
Strategic Partnerships
Product Management
Sales Process
Salesforce.com
Database Performace Tuning
Expansion Strategies
Software as a Service Saas
Remote Dba Services
Operations Management
Cross Functional Team Leadership
Data Migration
Dba Consulting
Software as a Service
Cathal McCarthy Summary
Cathal McCarthy, based in San Jose, CA, US, is currently a Chief Strategy Officer (CSO) at Kore.ai. Cathal McCarthy brings experience from previous roles at Interactions LLC, Tigo Energy, XSELL Technologies and eBay. Cathal McCarthy holds a Masters in Economics & Finance @ Maynooth University. With a robust skill set that includes EMEA, Cloud Computing, Solution Selling, SaaS, Account Management and more. Cathal McCarthy has 4 emails and 2 mobile phone numbers on RocketReach.
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