Carla Norris Email & Phone Number
Senior Contract Manager @ ABM UK
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Carla Norris Location
- Swanmore, GB
Carla Norris Work
- 2025 -now Senior Contract Manager @
- 2024 -2025 Business Support Manager @
- 2022 -2025 Compliance Manager @
- 2020 -2022 Operational Excellence Manager @
- 2017 -2020 Business Performance Manager @
- 2015 -2017 Operations Manager @ Innovation Group UK
- 2013 -2015 Customer Services Manager @
- 2012 -2013 Operations Manager (FTC) @
- 2007 -2012 Operations Manager @
- 2005 -2007 Client Liaison Manager @ Controlled Thought Limited
- 2004 -2005 MIS Assistant @ Lloyds TSB Contact Centre
- 2004 -2004 Customer Service Agent @ Lloyds TSB Contact Centre
Carla Norris Education
- University of Wolverhampton
Bachelor's degree (Business Administration and Management, General)
2000-2002 - University of Wolverhampton
BA(hons); A (Business Administration; HND Business Administration; levels)
Carla Norris Skills
- Leadership
- Customer Experience
- BPO
- Employee Engagement
- Human Resources
- Call Center
- Account Management
- Sales
- Customer Retention
- Customer Satisfaction
- Business Development
- Team Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Workforce Management
- Telemarketing
- Microsoft Word
- Operations Management
- Contact Centers
- Change Management
- Training
- Customer Service
- Business Process Improvement
- Budgets
- Management
- Management Development
- Project Management
- Outsourcing
- Call Centers
- Service Delivery
- Recruiting
- CRM
- Performance Management
Carla Norris Summary
- Carla Norris, based in Swanmore, GB, is currently a Senior Contract Manager at ABM UK. Carla Norris brings experience from previous roles at EMCOR UK. Carla Norris holds a 2000 - 2002 Bachelor's degree in Business Administration and Management, General @ University of Wolverhampton. With a robust skill set that includes Leadership, Customer Experience, BPO, Employee Engagement, Human Resources and more. Carla Norris has 3 emails and 1 mobile phone numbers on RocketReach.
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