Craig Purdie Email & Phone Number
Head of Operational Performance @ ABM UK
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Craig Purdie Location
- Glasgow, GB
Craig Purdie Work
- Head of Operational Performance @ (November 2024 - Present)
- Head of IT and Business Change @ (January 2024 - November 2024)
- Head of IT and Data @ (July 2020 - January 2024)
- Business Support Manager @ (July 2019 - July 2020)
- Business IT Manager @ (March 2017 - June 2019)
- Helpdesk Manager @ (August 2015 - February 2017)
- Operations Manager @ RESPONSE (April 2014 - August 2015)
- Service Support Manager @ (December 2013 - April 2014)
- Site Lead @ Webhelp TSC (February 2012 - December 2013)
- Operational Lead - Derby Set up @ (October 2011 - January 2012)
- Operations Manager @ (January 2009 - October 2011)
- Team Leader @ (July 2007 - October 2011)
- Contact Center Associate @ (April 2006 - July 2007)
- Process Operator @ (September 2004 - April 2006)
- Store Supervisor @ (October 2002 - September 2004)
Craig Purdie Education
- Glenwood High School, Glenrothes 1998-2002
Craig Purdie Skills
- Account Management
- Business Development
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Human Resources
- Key Performance Indicators
- Leadership
- Management
- Operations Management
- Outsourcing
- People Management
- Performance Management
- Project Management
- Recruiting
- Sales
- Service Delivery
- Stakeholder Management
- Team Leadership
- Team Management
- Time Management
- Training
Craig Purdie Summary
- Craig Purdie, based in Glasgow, GB, is currently a Head of Operational Performance at ABM UK. Craig Purdie brings experience from previous roles at City Facilities Management Holdings Ltd. Craig Purdie holds a 1998 - 2002 Glenwood High School, Glenrothes. With a robust skill set that includes Account Management, Business Development, CRM, Call Center, Call Centers and more. Craig Purdie has 3 emails on RocketReach.
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