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Carl Nicholson Location
Hebburn, GB
Carl Nicholson Work
Head of Design + Delivery @ (June 2010 - Present)
Head of Value add @ (June 2009 - July 2010)
Head of Pay Monthly Service Development + Management @ (June 2007 - June 2009)
Head of Retentions @ (June 2006 - June 2007)
Account Manager @ (June 2004 - June 2006)
Carl Nicholson Education
Heworth Grange Comprehensive 1991-1997
Carl Nicholson Skills
CRM databases
Call Center Development
Call center start-up
Commissioning
Customer Service
Energy Industry
IVR
Intelligent Call Routing
Operating Budgets
Operations Management
Outbound Marketing
Outsourcing
Outsourcing Management
Performance Management
Programme Delivery
Project Delivery
Project Management
RFP Design
Recruiting
Researching New Technologies
Retentions
Sales Management
Telecommunications
Training
SQL
Microsoft Excel
Microsoft Office
Carl Nicholson Summary
Carl Nicholson, based in Hebburn, GB, is currently a Head of Design + Delivery at EE. Carl Nicholson brings experience from previous roles at Orange and EDF Energy. Carl Nicholson holds a 1991 - 1997 Heworth Grange Comprehensive. With a robust skill set that includes CRM databases, Call Center Development, Call center start-up, Commissioning, Customer Service and more. Carl Nicholson has 2 emails on RocketReach.
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