Caring.com Technology Stack

4me ITRP tracks not only the SLAs of the services they provide, but also the SLAs of the services they can obtain from external service providers.

Campaign Monitor is the leading provider of professional grade email marketing and automation software for growing businesses.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Microsoft Forefront products are designed to help protect computer networks, network servers and individual devices.

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Acquired.io allows the users to manage all channels in one place in automated performance driven way.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Feefo is a global feedback engine that provides a platform from which they can manage user reviews and ratings on company website. Feefo's software allows to encourage users to leave ratings and reviews directly on company website while also adding the reviews to Feefo's website.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution.

Needle, Inc. provides real time expert shopping assistance services for e-commerce websites. The company offers Advocate, Advocate Plus, and Advocate Premium. It operates a chat and voice communications platform that enables experts and product owners to engage online shoppers and raise conversion and net promoter scores. The company was founded in 2010 and is based in Bluffdale, Utah.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

ContentKing provides digital marketing agencies, eCommerce businesses, and other online organizations with real-time SEO auditing and change tracking to improve & maintain search engine visibility. The solution helps users to spot unexpected changes and issues before search engines and visitors do.

Criteo is a behavioural merchandising, advertising and retargeting tool for retail E-commerce sites. Criteo operate on a global scale, delivering personalized performance marketing.

DBT (data build tool) is a command line tool that enables data analysts and engineers to transform data in their warehouse more effectively.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Amazon CloudFront is a content delivery web service.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams.

Kubernetes helps to manage a cluster of Linux containers as a single system to accelerate development and simplify operations.

Mouseflow is an online tool that tracks click, mouse movement, and scroll behavior on a website. Mouseflow helps improve usability, increase conversions rate, and boost sales.

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications.

Visual Website Optimizer is an easy to use A/B testing tool that allows marketing professionals to create different versions of their websites and landing pages using a point-and-click editor and then see which version produces maximum conversion rate or sales.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Docker is an open platform that enables developers and system administrators to create distributed applications.

Terraform is a tool for building, changing, and versioning infrastructure safely and efficiently.

Angular is a development platform for building mobile and desktop web applications using Typescript/JavaScript and other languages.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Browser Update is a website widget to inform your visitors unobtrusively to switch to a newer browser.

DataTables is a table enhancing plug-in for the jQuery Javascript library, adding sorting, paging and filtering abilities to plain HTML tables with minimal effort. If client prefer to use a package manager such as NPM or Bower, distribution repositories are available with software.

Font Awesome makes it easy to add vector icons and social logos to their website.

Highcharts is a JavaScript charting library based on SVG, with fallbacks to VML and canvas for old browsers.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Java is a programming language and computing platform.

ApplicantStack is an online applicant tracking & onboarding software system providing businesses and agencies a better way to recruit, screen, and hire new employees. Their Applicant Tracking Software is an eRecruitment software specifically designed for small to mid-sized businesses.

Greenhouse is a recruiting optimization platform to help companies build and scale their recruiting processes. It automates and measures all sourcing activity (social media, referrals, job boards, in-person events, meetups, campus recruiting, etc.) and improves teams' interviewing skills with all-in-one “interview kits” that bring together all the information one needs into one simple web page.

Recruiterbox is an applicant tracking system designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks, and accept resumes through their company's website

SurveyGizmo is the World's Best Survey Platform that helps you make Smarter Decisions.

Avalara is a leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes such as VAT and Excise. They work within a customers own ERP, POS or ecommerce system to automate tax determination, exemption certificate management and tax return preparation, filing.

NetSuite is the world's leading cloud business management software suite made specifically for the needs of high-growth and mid-sized businesses.

GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

AWS Data Pipeline is a web service that helps users reliably process and move data between different AWS compute and storage services, as well as on-premises data sources, at specified intervals.

AWS Elastic Beanstalk is an orchestration service offered by Amazon Web Services for deploying applications which orchestrates various AWS services, including EC2, S3, Simple Notification Service, CloudWatch, autoscaling, and Elastic Load Balancers.

Fivetran is a zero-maintenance data pipeline which enables businesses of all sizes to collect and analyze their business data by connecting applications and databases to a central data warehouse. Fivetran supports a range of data connectors, including Asana, Braintree, Shopify, Salesforce and more.

Intel Data Center Manager is a software solution that collects and analyzes the real-time health, power, and thermals of a variety of devices in data centers and helps IT and facility managers improve manageability, reduce power costs, and increase automation.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Segment collects, centralizes, organizes and analyzes all the customer data coming from multiple sources such as apps, websites, and various devices.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Bing Ads provides pay per click advertising on both the Bing and Yahoo! search engines.

Criteo Dynamic Retargeting drives sales for e-commerce businesses by converting shoppers with dynamic, personalized ads.

Elastic Email is an all-in-one email delivery platform for both marketing and transactional email.

Breezy is a uniquely visual recruiting and applicant tracking system that helps organizations modernize their hiring process with tools for interview scheduling, follow-ups, reference checking, video interviews, real-time messaging, reporting.

Our continuous integration and delivery tools are simple yet powerful, allowing teams of all sizes to build better software, faster.

VWO Testing helps users run A/B, split & multivariate tests to optimize user experience & increase website conversion rates.

DocuSign is a secure, web-based Digital Transaction Management (DTM) platform and eSignature solution. 

eDirectory is a platform that offers an easy-to-use online directory solution.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Elium provides a state-of-the-art knowledge sharing experience which combines real-time chat with a knowledge-centric social intranet platform.

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

Google Marketing Platform is a unified advertising and analytics platform that enables stronger collaboration for your marketing teams.

GoToMeeting is a web conferencing tool that allows users to host an online meeting with high definition video conferencing from their Mac, PC, iPad, iPhone or Android device with up to 100 participants.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Google Sites is a free and easy way to create and share web pages.

Needle identifies online customers who need help and matches them with certified advocates who have first-hand knowledge of the product.