Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers. By unifying voice, email, chat, and social media into a seamless omnichannel experience, it ensures every interaction is efficient, consistent, and personalized. Built for modern, remote-first operations, the platform combines real-time reporting, performance tracking, and AI-driven features like smart routing, sentiment analysis, and automated agent assistance. These tools help teams boost productivity, optimize workflows, and deliver faster, more meaningful support. Trusted by over 700 global BPOs and businesses, Call Center Studio offers a 100% scalable, cost-effective, and user-friendly solution—empowering organizations to create exceptional experiences for both customers and agents.
| Website | https://www.callcenterstudio.com |
| Employees | 1,830 (385 on RocketReach) |
| Founded | 2018 |
| Phone | +1 312-728-3372 |
| Technologies |
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| Industry | IT Services and IT Consulting |
| Keywords | Customer Interaction Management, Customer Experience Management, Omnichannel Communication, Omnichannel Customer Service, Customer Communication Management, Customer Service Platform, Call Center Software, Contact Center Technology, Cloud Based Call Center, Customer Engagement Platform, Multichannel Communication, Customer Support Platform, Contact Center Automation, Communication Platform As A Service, Seamless Communication, Interactive Voice Response |
| Competitors | Five9, Zendesk Sell, inContact, Talkdesk, Genesys, RingCentral, 8x8, Salesforce, Aircall, Verint +39 more (view full list) |
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Cenk Soyak is the CEO of Call Center Studio.
385 people are employed at Call Center Studio.