Bryan Jones Email & Phone Number
Sr. Director of Quality Performance Improvement @ Oscar Health
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Bryan Jones Location
- Satellite Beach, FL, US
Bryan Jones Work
- 2023 - now Sr. Director of Quality Performance Improvement @
- 2021 - 2023 Director of Stars @
- 2020 - 2021 Director of Stars and Accreditation @
- 2018 - 2020 Director of Member Engagement @
- 2016 - 2018 Manager of Customer Experience @
- 2015 - 2016 Fiscal Operations Manager @
- 2010 - 2015 Customer Care Manager III @
- 2009 - 2010 Business Analyst II @
- 2005 - 2009 Program Manager II @
- 2002 - 2005 Small Business Account Representative @
- 2002 - 2002 Regional Sales Manager @ Global Systems Incorporated
- 1999 - 2002 Senior Sales Representative @
Bryan Jones Education
- University of Mount Olive
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2014 - 2015 - University of Phoenix
BS (Business Management)
2007 - 2010 - Eastern Florida State College
A (General)
1997 - 1999
Bryan Jones Skills
- Statistics
- Call Center
- Telecommunications
- Scheduling
- Wireless
- Retail
- Forecasting
- Customer Service
- Customer Satisfaction
- Problem Solving
- Excel
- Word
- PowerPoint
- Analysis
- Process Improvement
- Team Leadership
- Development Of Employees
- Call Centers
- Customer Retention
- Strategic Partnerships
- Management
- Microsoft Excel
- Team Building
- Training
- Microsoft Office
- Sales Process
- Leadership
- Customer Experience
- Quality Assurance
- Selling
- Time Management
- Telephony
- Troubleshooting
- Vendor Management
- Sales
- VoIP
- Contract Negotiation
- Salesforce.com
- Marketing Strategy
- Broadband
- Workforce Management
- Cross-functional Team Leadership
- Computer Network Operations
- T1
- Operations Management
- Wireless Technologies
- Social Media
- Cross Functional Team Leadership
- Project Management
- Contact Centers
- Leadership Development
- Healthcare Management
- Stars
Bryan Jones Summary
- Bryan Jones, based in Satellite Beach, FL, US, is currently a Sr. Director of Quality Performance Improvement at Oscar Health. Bryan Jones brings experience from previous roles at Oscar Health and Health First. Bryan Jones holds a 2014 - 2015 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ University of Mount Olive. With a robust skill set that includes Statistics, Call Center, Telecommunications, Scheduling, Wireless and more. Bryan Jones has 5 emails and 3 mobile phone numbers on RocketReach.
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