Bryan Black Email & Phone Number
Vice President, Client Services and Training @ VenturEd Solutions
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Bryan Black Location
- Watertown, NY, US
Bryan Black Work
- 2024 -now Vice President, Client Services and Training @
- 2023 -2024 Director of Services @
- 2022 -2023 Director of Support and Implementation @
- 2008 -2019 Director, Site Operations @
- 2004 -2008 Team Leader, Operations Manager, Sr. Operations Manager @ eTelecare Global Solutions
- 2002 -2004 Development Director @ Catamount Film and Arts Company
Bryan Black Education
- Middlebury College
B.A. (Double: History, Classical Studies)
1998-2002 - St. Johnsbury Academy 1994-1998
Bryan Black Skills
- Professional Services
- Product Management
- Software as a Service (SaaS)
- Payments
- Team Building
- Operational Excellence
- Call Centers
- CRM
- Management
- Program Management
- Outsourcing
- Customer Experience
- Customer Satisfaction
- Vendor Management
- Operations Management
- Service Delivery
- Performance Management
- Project Management
- Business Process Improvement
- Customer Relationship Management (CRM)
- Six Sigma
- Analytics
- Change Management
- Strategic Planning
- P&L Management
- Technical Support
- Strategy
- Analytical Skills
- Sales
- Finance
- Business Strategy
- Data Analysis
- Project Implementation
- Microsoft Office
- Microsoft Excel
- Leadership
- Team Management
- Employee Engagement
- Leadership Development
- Team Leadership
- Training
- Cross-functional Team Leadership
- People Management
- Coaching
- Organizational Development
- Communication
- Executive Management
- Public Speaking
- Process Improvement
- Customer Service
- Inbound Marketing
- Call Center
- BPO
- Workforce Management
- Customer Retention
- Performance
- Business Development
- Operations
- Marketing
- JavaScript
- Customer Relationship Management
- Business Analysis
- Recruiting
- Sales Operations
- Human Resources
- Cross Functional Team Leadership
- Community Engagement
- Mentoring
- Personal Development
- Process Redesign
- Life Skills
Bryan Black Summary
- Bryan Black, based in Watertown, NY, US, is currently a Vice President, Client Services and Training at VenturEd Solutions. Bryan Black brings experience from previous roles at VenturEd Solutions, Concentrix and eTelecare Global Solutions. Bryan Black holds a 1998 - 2002 B.A. in Double: History, Classical Studies @ Middlebury College. With a robust skill set that includes Professional Services, Product Management, Software as a Service (SaaS), Payments, Team Building and more. Bryan Black has 4 emails and 2 mobile phone numbers on RocketReach.
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