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Bryan Black Location
Kansas City, MO, US
Bryan Black Work
Senior Director, Customer Support @ (January 2022 - Present)
Vice President, Support Services @ (October 2019 - August 2021)
Senior Director and Support Executive @ (April 2017 - October 2019)
Director and Regional Client Executive @ (April 2013 - April 2017)
Senior Manager ▪ Manager ▪ Senior Team Lead ▪ Team Lead ▪ Software Engineer @ (September 2003 - April 2013)
Bryan Black Education
University of Missouri-Columbia
Bachelor of Science - BS
2003
Bryan Black Skills
Analytical Skills
Application Support
Budgeting
Business Analysis
Business Intelligence
Business Process Improvement
Cerner
Change Management
Continuous Improvement
Contract Management
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Data Analysis
EHR
EMR
Electronic Data Interchange (EDI)
Executive Leadership
Federal Government
Healthcare Information Technology
Healthcare Information Technology (HIT)
IT Operations
IT Service Management
ITIL Service Strategy
Incident Management
Integration
Leadership
Leadership Development
Management
Microsoft Excel
Microsoft Outlook
Operating Budgets
Operational Efficiency
Operational Excellence
Problem Solving
Process Improvement
Product Support
Program Management
Project Management
Project Planning
Service Delivery
Service Level Management
Service-Level Agreements (SLA)
Strategic Planning
Strategic Transformation
Strategy
Team Building
Team Leadership
Bryan Black Summary
Bryan Black, based in Kansas City, MO, US, is currently a Senior Director, Customer Support at SPS Commerce. Bryan Black brings experience from previous roles at Cerner Corporation. Bryan Black holds a Bachelor of Science - BS @ University of Missouri-Columbia. With a robust skill set that includes Analytical Skills, Application Support, Budgeting, Business Analysis, Business Intelligence and more. Bryan Black has 1 emails and 3 mobile phone numbers on RocketReach.
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