Smith.ai is the end-to-end intake system for law firms, with AI and live agents working together to answer every call on the first ring, 24/7. Smith.ai qualifies leads, captures case details, books consultations, and sends retainers, so more callers become signed clients.
Why firms choose Smith.ai:
• AI-led, human-backed: AI handles routine calls efficiently, and 500+ North American live agents step in when a matter needs nuance or empathy. Firms pick the mix that best fits their needs: our AI Receptionist, human-led Virtual Receptionists, or a hybrid of both.
• Built for legal intake: Custom qualifying questions and intake flows across several practice areas, including personal injury, family law, criminal defense, estate planning, immigration, and employment law.
• Connected to the software you already use: Call and intake data syncs with Clio, MyCase, Lawmatics, Filevine, Smokeball, PracticePanther, Litify, and more. Consultations land on the right calendar and contact records update in real time, with no manual entry.
• Built-in quality: Smith.ai lets teams test call flows before they go live, plus monitor and rate them after, so both AI-led and human-led intake improves with each call.
More than 5,000 law firms trust Smith.ai, and we've handled over 25 million calls since 2015. We become a true extension to legal teams so attorneys and staff can focus on the work only they can do.
Since 2008, we have partnered with thousands of growing and established organizations to extend their teams with highly skilled outsourced talent who deliver real business impact.
Our clients rely on MyOutDesk for talent across:
• Administrative and operations support
• Sales and lead follow-up
• Marketing and digital execution
• Customer service and experience
• Bookkeeping and back-office functions
What sets MyOutDesk apart is quality and structure. We accept fewer than 1 percent of applicants, selecting professionals with proven experience, strong communication skills, and the ability to integrate seamlessly into U.S.-based teams. Every engagement is supported by a managed model that includes recruiting, onboarding, compliance, performance oversight, and ongoing support.
Trusted by companies across real estate, healthcare, finance, professional services, and more, MyOutDesk helps leaders reclaim time, reduce overhead, and scale with confidence.
If you are ready to build a stronger team without the limitations of traditional hiring, MyOutDesk is your strategic outsourcing partner.
At BELAY, we help leaders accomplish more and juggle less by connecting them with exceptional, U.S.-based Executive Assistants and Financial Experts through personalized, flexible, managed service solutions.
If you’re leading a growing organization, your time is your most valuable asset. But too often, it gets consumed by the day-to-day: inbox management, scheduling, financial reporting, and operational details that pull you away from strategy and growth.
You shouldn’t have to do it all alone.
BELAY can help you reclaim your time and scale your business with remote team support, faster and more effectively than traditional hiring.
Our solutions include:
‣ Executive Assistant services that protect your time and manage the details
‣ Marketing support services that amplify your brand and reach
‣ Financial operations support for better clarity, accuracy, and financial strategy
What makes BELAY different?
‣ Exceptional U.S.-Based Talent: Less than 3% of applicants make the cut.
‣ Personalized Matching: A tailored placement process with a 93% first-match success rate.
‣ Flexible, Fractional Support: Scale services up or down as your needs evolve.
‣ Right-Fit Guarantee: If your first match isn’t perfect, we guarantee a hassle-free rematch at no additional cost.
‣ AI-Powered Expertise: AI-fluent professionals who combine technology with human insight.
BELAY doesn’t just fill roles. We remove roadblocks so leaders can focus on strategic delegation, operational efficiency, and hire with confidence.